Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with tenancy and estate management while delivering top-notch customer service.
- Company: Join a dynamic housing team focused on community and customer satisfaction.
- Benefits: Enjoy flexible work-from-home options and competitive pay rates.
- Why this job: Make a real impact in people's lives while developing valuable skills in a supportive environment.
- Qualifications: Must have a driving licence, own vehicle, and experience in customer service administration.
- Other info: This is a 4-6 month contract role with opportunities for growth.
The Housing Assistant role is part of the Housing team. As with all Team member positions, there are specific responsibilities and delegated powers in relation to financial and operational matters, regulatory compliance, and information security. These are not all listed here and will change over time as the organisation continues to grow and develop.
Duration: Contract 4-6 Months
Rate: £13 PAYE or £16.80 Umbrella
Requirements: Needs a driving licence and own vehicle (work from home options available).
Currently seeking candidates:
- Supporting the delivery of tenancy and estate management, preferably seeking someone who has customer service administration experience and has dealt with customer complaints.
Responsibilities:
- Deliver high quality, cost effective, customer focused services.
- Support the delivery of tenancy and estate management services for housing across our clients' geography.
- Provide a holistic housing management service, build and maintain relationships with customers, and sustain tenancies.
- Support the delivery of the Group's Housing management and anti-social behaviour policies and procedures.
Housing Assistant Hybrid employer: Resourcing Group Ltd
Contact Detail:
Resourcing Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant Hybrid
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Housing Assistant, especially in tenancy and estate management. Understanding these areas will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Highlight your customer service experience, particularly any instances where you've successfully handled complaints. This will show that you have the skills needed to maintain positive relationships with customers.
✨Tip Number 3
Make sure to emphasise your ability to work independently, especially since this role offers hybrid working options. Share examples of how you've effectively managed your time and tasks while working from home.
✨Tip Number 4
If you have experience with housing management policies or anti-social behaviour procedures, be sure to mention it. This knowledge can set you apart from other candidates and show your readiness for the role.
We think you need these skills to ace Housing Assistant Hybrid
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Assistant position. Highlight your relevant experience in customer service and tenancy management.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous roles where you managed customer complaints or provided administrative support in a housing context.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for housing services and your ability to deliver high-quality customer-focused services. Mention your driving licence and vehicle, as this is a requirement for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Resourcing Group Ltd
✨Showcase Your Customer Service Skills
Since the role requires experience in customer service administration, be prepared to discuss specific examples of how you've effectively handled customer complaints and provided high-quality service. Highlight any relevant achievements that demonstrate your ability to maintain positive relationships with customers.
✨Understand Housing Management Policies
Familiarise yourself with common housing management and anti-social behaviour policies. Being able to discuss these topics during the interview will show your commitment to the role and your understanding of the responsibilities involved.
✨Demonstrate Your Organisational Skills
As a Housing Assistant, you'll need to manage various tasks efficiently. Prepare to talk about your organisational skills and how you prioritise tasks, especially in a hybrid work environment. Consider sharing tools or methods you use to stay organised.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, the challenges faced in the role, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
