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- Tasks: Lead account management for a dynamic market research consultancy, ensuring client satisfaction and retention.
- Company: Join a boutique consultancy known for its innovative approach and international client base.
- Benefits: Enjoy flexible hybrid work, a competitive salary, commission, and share options.
- Why this job: Shape the future of account management while collaborating in a culture of innovation and accountability.
- Qualifications: Proven experience in strategic account management or customer success in market research or data services.
- Other info: Contact Deborah Lewis to apply and mention you found the job on ESOMAR / MrWeb!
The predicted salary is between 43200 - 72000 £ per year.
Job Spec: Brand new role with a specialist boutique market research consultancy to have a pivotal role in a new Account Management function. With a mix of full service and self-serve offerings, this dynamic and growing research consultancy is the leader in its specialist sector with a growing list of international clients.
A key role in ensuring the growth, success and retention of their client base, you will collaborate across departments to ensure clients achieve their goals and get maximum value from their services. Key will be the design and execution of strategies to maximise client satisfaction, improve revenue and retention and foster ever stronger relationships with key accounts.
You will execute comprehensive account management strategy alongside developing a deep understanding of client needs to identify retention, renewals and growth opportunities. You will also relish helping shape the future of an account management function that has a shared ethos of collaboration, accountability and innovation. This is a fantastic opportunity to grow into a team head role as the function expands.
To succeed in this role you will need a strong track record in strategic account management or customer success gained in market research, data services or business intelligence. You will have demonstrated success in driving revenue growth and retaining and building key accounts. Using your superior communication skills and emotional intelligence, you will resolve issues, build trust and advocate for customer needs. Strong analytical skills and the ability to use data to inform strategy and decision making is also a must.
In return you can expect an excellent salary and commission structure, very flexible hybrid working policies, a generous benefits package and the chance to earn share options in the company.
Who to contact: Deborah Lewis at Resources Group on 0207 242 6321, email your details to applytodeborah@resourcesgroup.com, or write to her at Resources Group, 6th Floor, 125 Old Broad Street, London, EC2N 1AR
Please say that you found the vacancy on ESOMAR / MrWeb! Thanks for your interest.
Senior Account Manager - Specialist Market Research Consultancy employer: Resources Group
Contact Detail:
Resources Group Recruiting Team
+442072426321
applytodeborah@resourcesgroup.com
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - Specialist Market Research Consultancy
✨Tip Number 1
Familiarize yourself with the latest trends in market research and account management. This will not only help you understand the industry better but also allow you to speak confidently about how you can contribute to the company's growth during your interview.
✨Tip Number 2
Network with professionals in the market research field, especially those who have experience in account management. Engaging with them can provide you with valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your success in driving revenue growth and retaining key accounts. Being able to share these stories will showcase your expertise and make a strong impression on the hiring team.
✨Tip Number 4
Research the company’s current clients and their needs. Understanding their client base will allow you to tailor your approach and show how you can add value to their existing relationships, which is crucial for this role.
We think you need these skills to ace Senior Account Manager - Specialist Market Research Consultancy
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills for the Senior Account Manager position, especially in strategic account management and customer success within market research.
Tailor Your CV: Customize your CV to highlight relevant experience in account management, revenue growth, and client retention. Use specific examples that demonstrate your success in these areas, particularly in market research or data services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Emphasize your strategic thinking, communication skills, and how you can contribute to the growth and success of their client base.
Follow Application Instructions: Make sure to follow the application instructions carefully. Mention that you found the vacancy on ESOMAR / MrWeb in your email or cover letter, and ensure all documents are attached before sending your application.
How to prepare for a job interview at Resources Group
✨Showcase Your Strategic Account Management Experience
Be prepared to discuss specific examples from your past roles where you successfully managed key accounts. Highlight how you drove revenue growth and improved client retention, as this will demonstrate your capability in a strategic account management function.
✨Demonstrate Your Analytical Skills
Since strong analytical skills are crucial for this role, come equipped with examples of how you've used data to inform your strategies and decision-making processes. This will show that you can leverage insights to maximize client satisfaction and drive results.
✨Emphasize Collaboration and Communication
This position requires collaboration across departments, so be ready to share instances where you worked effectively with others to achieve client goals. Your superior communication skills and emotional intelligence should shine through in your responses.
✨Express Your Vision for Account Management
As the role involves shaping the future of the account management function, articulate your ideas on how you would foster collaboration, accountability, and innovation within the team. This will demonstrate your forward-thinking mindset and commitment to the company's growth.
