At a Glance
- Tasks: Lead service improvements in social care and enhance quality across multiple locations.
- Company: Join Leonard Cheshire, a values-driven organisation making a difference in social care.
- Benefits: Enjoy 33 days holiday, competitive pension, private health insurance, and flexible benefits.
- Other info: Regular travel across England and opportunities for professional development.
- Why this job: Make a meaningful impact on the lives of disabled people every day.
- Qualifications: Senior leadership experience in social care and proven service improvement skills required.
The predicted salary is between 55597 - 55597 £ per year.
Location: Ideally based in the South East/South West England e.g. Bromley, Romsey, Banbury, Cheltenham, Bristol - regular travel to our services in these locations will be required.
Salary: £55,597 per annum + Benefits
Make a Lasting Difference in Social Care
At Leonard Cheshire, we believe in creating a society where every individual can live, learn and work as independently as they choose. Leading improvement initiatives across a portfolio of social care services in this role, you'll contribute to enhancing the quality, performance and sustainability of our services across England and Wales. Covering South East/South West England however, travel may also include other regions across England dependent on the need within our Services.
Key Responsibilities
- Support and develop Service Managers to improve performance and quality.
- Lead service improvement and turnaround initiatives.
- Deliver quality, compliance, financial and safety objectives.
- Drive efficiencies and best practice to improve outcomes.
- Support budget delivery, reduce agency costs and strengthen workforce stability.
- Provide leadership that promotes accountability and continuous improvement.
- Lead or support safeguarding and regulatory improvement actions.
- Embed the principles of 'Right Care, Right Support, Right Culture.'
- Build strong relationships with commissioners, regulators and key stakeholders.
About You
With a proven track record of delivering service improvements and operational excellence within budget and across multiple sites, you'll have a strong understanding of social care regulations and policy, excellent stakeholder management, leadership, coaching and mentoring abilities.
Essential Requirements
- Significant senior leadership experience in social care.
- Relevant professional and/or management qualification.
- Proven experience delivering service improvement and turnaround programmes.
- Proficient in Microsoft Office and other IT systems.
- Passion for improving outcomes for disabled people.
- Regular UK travel/overnight stays are required to support services on-site.
Desirable Requirements
- Qualification in Social Care Management.
- Strong professional network within the social care sector.
Why Join Leonard Cheshire?
This is an opportunity to make a meaningful impact on the lives of disabled people every day and be part of a values-driven organisation committed to inclusion, innovation and continuous improvement.
- 33 days holiday per annum (25 + 8 bank holidays) increasing 1 day per year to a maximum of 38 days.
- Competitive pension scheme, life assurance and income protection.
- Private health insurance or Cash Health Plan.
- Enhanced family-friendly leave and pay.
- Learning and development opportunities, including apprenticeships and qualifications.
- Health and wellbeing support, including an Employee Assistance Programme.
- Flexible benefits, including buy/sell holiday and Cycle to Work scheme.
- Free Blue Light Card and employee discounts.
- Financial wellbeing tools, including early access to earned pay.
- Long service awards and travel support options.
Our values at Leonard Cheshire
- Positive - warm and empathetic, we always look to progress and improve.
- Proud - strong-willed and spirited, we are firm in our beliefs.
- Pioneering - confident and imaginative, we are creative change makers.
Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible your requirements for reasonable adjustments. Apply today and help shape the future of social care at Leonard Cheshire.
Service Improvement Manager employer: ResourceBank (GROUP)
At Leonard Cheshire, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in social care. Our inclusive work culture fosters innovation and continuous improvement, providing employees with extensive learning and development opportunities, competitive benefits, and a supportive environment that values every individual's contribution. Join us in the South East/South West England and be part of a team that champions independence and quality of life for disabled people.
