At a Glance
- Tasks: Support unpaid carers by providing essential information and advice.
- Company: Join a growing charity dedicated to helping the community.
- Benefits: Flexible hours, competitive salary, and a supportive work environment.
- Other info: Part-time role with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and proficiency in Microsoft Office.
The predicted salary is between 24900 - 25000 € per year.
Serving the people of Bradford, Harrogate, Selby and Craven Districts. Carers’ Resource is a successful and growing charity, which provides essential support to thousands of unpaid carers across these areas.
We are currently seeking a Contact Team Officer based in our Shipley office for 18 hours per week. Salary: £11,952.72 for 18 hours and £24,569.48 (Full-time equivalent). New post holders start at the bottom of the scale.
We are seeking someone with excellent office skills to join our Contact Team (registration, information, and advice). The successful candidate will be able to demonstrate a high standard of telephone work, keyboard skills, and a sound knowledge of Microsoft Office packages including Word and Excel.
Candidates should have good communication, telephone, reception, and data input skills, be flexible and have a positive caring attitude.
For an informal discussion please contact Jen Foster on 01274 449660.
Closing date for applications: Tuesday 2nd June 2026. Interviews will take place on: Wednesday 10th June 2026.
The Carers’ Resource is an equal opportunities employer.
Contact Team Officer in Baildon employer: ReSOURCE
Carers’ Resource is an exceptional employer dedicated to supporting unpaid carers in the Bradford, Harrogate, Selby, and Craven districts. With a strong commitment to employee development and a positive work culture, we offer flexible working hours and a supportive environment that values compassion and teamwork. Joining our team as a Contact Team Officer means being part of a meaningful mission while enjoying opportunities for personal growth and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Contact Team Officer in Baildon
✨Tip Number 1
Make sure you know the ins and outs of the role you're applying for. Research Carers’ Resource and understand their mission. This will help you tailor your approach and show that you're genuinely interested in supporting unpaid carers.
✨Tip Number 2
Practice your phone skills! Since the Contact Team Officer role involves a lot of telephone work, grab a friend and do some mock calls. This will help you feel more confident and ready to impress during the real deal.
✨Tip Number 3
Don’t underestimate the power of a positive attitude! When you get the chance to chat with the team, let your caring nature shine through. It’s all about showing that you’re not just skilled, but also a great fit for their supportive environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a big plus for this role.
We think you need these skills to ace Contact Team Officer in Baildon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the Contact Team Officer role. We want to see how you can bring your unique strengths to our team!
Show Off Your Skills:Don’t hold back on showcasing your office skills, especially your telephone work and Microsoft Office know-how. We’re looking for someone who can hit the ground running, so let us know what you’ve got!
Keep It Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication shines through without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ReSOURCE
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Contact Team Officer. Familiarise yourself with the charity's mission and the specific needs of unpaid carers in the Bradford, Harrogate, Selby, and Craven districts. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Skills
Since the role requires excellent office skills, be prepared to discuss your experience with Microsoft Office, especially Word and Excel. You might even want to bring examples of your work or describe how you've used these tools effectively in past roles.
✨Practice Your Communication
As this position involves a lot of telephone work and communication, practice answering common interview questions out loud. Focus on being clear and concise, and don’t forget to showcase your positive, caring attitude throughout the conversation.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics or the challenges faced by the Contact Team. This not only shows your enthusiasm for the role but also helps you gauge if the organisation is the right fit for you.
