Customer Experience Associate (Temp) - Poole
Customer Experience Associate (Temp) - Poole

Customer Experience Associate (Temp) - Poole

Poole Temporary 27800 - 27800 £ / year (est.) No home office possible
Resource Recruitment

At a Glance

  • Tasks: Handle customer calls, resolve queries, and process sales orders.
  • Company: Resource Recruitment, a dynamic recruitment agency.
  • Benefits: Earn £13.46 per hour with Monday to Friday hours.
  • Why this job: Gain valuable experience in customer service while working in a supportive environment.
  • Qualifications: Strong customer service skills and a proactive approach.

The predicted salary is between 27800 - 27800 £ per year.

Resource Recruitment is seeking a Customer Service Associate in Poole on a temporary basis for up to 3 months. The role involves handling inbound and outbound customer calls, resolving queries, and processing sales orders while meeting service levels.

Candidates should have strong customer service skills with a proactive and organised approach.

The position offers a salary of £13.46 per hour, with working hours from Monday to Friday, 8.00 am to 5.00 pm.

Customer Experience Associate (Temp) - Poole employer: Resource Recruitment

Resource Recruitment is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth. Located in the vibrant town of Poole, the company offers competitive pay and a structured work schedule, allowing associates to maintain a healthy work-life balance while gaining valuable experience in customer service.
Resource Recruitment

Contact Detail:

Resource Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience Associate (Temp) - Poole

✨Tip Number 1

Make sure you know the company inside out! Research Resource Recruitment and understand their values and what they look for in a Customer Experience Associate. This will help you tailor your approach during interviews.

✨Tip Number 2

Practice your phone skills! Since the role involves handling inbound and outbound calls, try role-playing with a friend or family member. This will help you feel more confident when it comes to resolving queries on the spot.

✨Tip Number 3

Show off your organisational skills! Be ready to discuss how you manage your time and prioritise tasks, especially when processing sales orders. We all know that being organised is key in customer service roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Customer Experience Associate (Temp) - Poole

Customer Service Skills
Proactive Approach
Organisational Skills
Communication Skills
Problem-Solving Skills
Inbound Call Handling
Outbound Call Handling
Sales Order Processing
Service Level Adherence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring your proactive and organised approach to the role!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Experience Associate role and how you can help us meet our service levels.

Show Off Your Communication Skills: Since the role involves handling calls, it's important to demonstrate your communication skills in your application. Keep your language clear and concise, just like you would when speaking to a customer.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any updates from us!

How to prepare for a job interview at Resource Recruitment

✨Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. This will show that you have the proactive and organised approach they’re looking for.

✨Familiarise Yourself with the Role

Make sure you understand the specifics of the Customer Experience Associate role. Review the job description thoroughly and think about how your previous experiences align with handling inbound and outbound calls, as well as processing sales orders. This will help you answer questions more confidently.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the position is the right fit for you.

✨Practice Makes Perfect

Conduct mock interviews with a friend or family member. Focus on articulating your thoughts clearly and concisely, especially when discussing your customer service experiences. The more comfortable you are speaking about your skills, the better you'll perform during the actual interview.

Customer Experience Associate (Temp) - Poole
Resource Recruitment
Location: Poole

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