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- Tasks: Assist customers with parts enquiries and manage orders in a fast-paced environment.
- Company: Join a well-known, family-run commercial vehicle dealer with a stellar reputation.
- Benefits: Enjoy 22 days holiday, a supportive team, and excellent training opportunities.
- Why this job: Be part of a team that keeps vehicles on the road and delivers exceptional service.
- Qualifications: Previous experience in a parts role or a keen interest in the automotive industry is essential.
- Other info: No weekends required; work Monday to Friday from 8am to 5pm.
The predicted salary is between 22600 - 28800 £ per year.
Parts Advisor
Job Location:Ferndown Industrial Estate, Dorset
Job Type:Permanent
Salary:£26,984 – £32,000 per annum
Hours:42.5 hours per week, Monday Friday 8am 5pm (no weekends)
Benefits:22 days holiday + bank holidays, supportive team environment, excellent training
A specialised commercial vehicle dealer is recruiting for a Parts Advisor based on the Ferndown Industrial Estate.
This well-known, family run company with a great reputation takes pride in supply an excellent service to their customers.
Their customers vehicles are a vital tool to their business or everyday life and the main aim is to keep their vehicle on the road.
They pride themselves on pulling out all the stops to ensure their customers vehicles are back on the road as soon as possible, whether its following a service or a breakdown.
Working in the parts department, you will be responsible for dealing with parts enquires face to face, over the phone and via email. Whether thats organising parts for Vehicle technicians in the workshop or helping a customer at the counter.
Reporting to the Parts Manager, your duties will include;
Providing excellent customer service to trade and the general public
Responding to parts enquiries regarding lead times, pricing and availability
Ordering in parts for customers and vehicle technicians
Booking parts to jobs and issuing parts to the technicians
Managing parts deliveries and putting them away in stores
Assisting with the day to day running of stores
Communicate with service and sales teams, issuing updates on parts needed / lead times
Updating the inhouse system with parts status and progress
Requirements needed for the role:
Previous experience within a parts / workshop controller role OR an interest in the automotive industry
Excellent customer service skills
Enthusiasm and willing to learn in a busy environment
Excellent communication skills
Ability to work in a fast-paced environment
For more information on these positions, please call our recruitment team directly or apply with a full CV
Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles.
Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.
By completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and / or telephone & SMS under GDPR Article 6(1) (a) and you are also consenting to receiving information via the same means in relation to Resource Recruitment providing you with work finding services. Our Privacy Policy can be viewed on our website under the Privacy Policy tab on our website. Should you wish, you may opt out at any time.
Keywords: workshop, parts, automotive, service, technician, parts controller, parts advisor, mechanic
Parts Advisor in Wimborne employer: Resource Recruitment
Contact Detail:
Resource Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Wimborne
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the parts and service side. Understanding common vehicle issues and the parts required can give you an edge during interviews and show your enthusiasm for the role.
✨Tip Number 2
Network with professionals in the automotive field. Attend local car shows or workshops to meet people who might provide insights or even referrals for the Parts Advisor position at our company.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of examples from past experiences where you provided excellent service, as this is crucial for the role and will likely come up in discussions.
✨Tip Number 4
Research our company’s values and reputation in the industry. Being able to articulate why you want to work with us and how you align with our mission can make a strong impression during the interview process.
We think you need these skills to ace Parts Advisor in Wimborne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts advising or the automotive industry. Emphasise any customer service roles you've held and specific skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the importance of keeping vehicles on the road and how your skills can contribute to excellent customer service.
Highlight Relevant Skills: In your application, focus on skills such as communication, organisation, and the ability to work in a fast-paced environment. Provide examples of how you've successfully used these skills in previous roles.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within a week. This shows your continued interest in the position and can help keep your application top of mind.
How to prepare for a job interview at Resource Recruitment
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. Being able to discuss specific parts and their importance will show your enthusiasm for the role and your understanding of the industry.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. This position requires strong communication skills, so be ready to demonstrate how you can handle inquiries effectively and maintain a positive attitude.
✨Show Enthusiasm for Learning
Express your eagerness to learn about the automotive industry and the specific products the company offers. Highlight any relevant experience or training that showcases your willingness to grow within the role.
✨Understand the Company Culture
Research the company’s values and reputation in the industry. Be prepared to discuss how you align with their commitment to customer service and teamwork, as this will help you fit into their supportive environment.
