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For Companies At a Glance
- Tasks: Manage customer accounts, resolve enquiries, and process orders in a friendly team.
- Company: Leading manufacturing company with a supportive and hardworking culture.
- Benefits: Salary up to £30,000, 25 days holiday, pension, and private medical cover.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Previous customer service experience and proficiency in Microsoft Office.
- Other info: Great opportunity for career growth in a friendly environment.
The predicted salary is between 24000 - 30000 £ per year.
A leading manufacturing company is seeking a Customer Service Specialist to join their friendly and hardworking team in Poole, Dorset. The role involves managing customer accounts, resolving enquiries, and processing orders.
Candidates should have previous experience in customer service, be highly organized, and proficient in Microsoft Office.
The position offers a salary of up to £30,000 per annum, and additional benefits include:
- 25 days holiday
- Pension
- Private medical cover
Customer Service & Order Processing Specialist employer: Resource Recruitment
Contact Detail:
Resource Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Order Processing Specialist
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your customer service scenarios! Think of common enquiries and how you'd resolve them. This will help you shine during interviews and show off your problem-solving skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. They might give you insider tips or even refer you directly to the hiring team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested in the role and appreciate their time.
We think you need these skills to ace Customer Service & Order Processing Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service & Order Processing Specialist role. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Organisational Skills: Since being highly organised is key for this role, give examples in your application of how you've successfully managed multiple tasks or projects. We appreciate candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly team!
How to prepare for a job interview at Resource Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. This will show that you understand the core of the role.
✨Showcase Your Organisational Skills
Since the job requires being highly organised, prepare examples that demonstrate your ability to manage multiple tasks efficiently. Think of times when you successfully juggled customer accounts or processed orders under tight deadlines.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is a must, make sure you're comfortable discussing how you've used these tools in previous roles. If possible, practice using Excel for data management or Word for creating professional documents to impress during the interview.
✨Research the Company Culture
Take some time to learn about the company’s values and culture. Being able to align your answers with their ethos will not only show your interest but also help you connect with the interviewers on a personal level.
