Senior Technology Product Manager (CRM) in London
Senior Technology Product Manager (CRM)

Senior Technology Product Manager (CRM) in London

London Full-Time 56988 - 63756 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead strategic management of Salesforce CRM to empower campaigns and supporter engagement.
  • Company: Join Greenpeace UK, a global leader in environmental activism.
  • Benefits: Competitive salary, hybrid working, and excellent benefits.
  • Why this job: Drive meaningful digital transformation for a mission-driven organisation.
  • Qualifications: Experience in technology product management and CRM platforms, preferably in nonprofit sectors.
  • Other info: Diverse and inclusive workplace with opportunities for career growth.

The predicted salary is between 56988 - 63756 £ per year.

Salary: £56,988 - £63,756 per annum (We normally offer a starting salary at the start of the range)

Full-time (37.5h) / Permanent

Location: Hybrid, based in Islington, London

Resource On Demand is working exclusively with Greenpeace UK, an independent national and regional organisation within the global Greenpeace campaigning network, dedicated to changing attitudes and behaviours to protect the environment and promote peace.

This global network comprises 26 independent organisations across over 55 countries, united in taking action for people and the planet.

We are now recruiting a Senior Technology Product Manager (CRM)— a pivotal role at the heart of our technology operations, responsible for driving strategy and delivering excellence in how Greenpeace uses digital platforms to empower campaigns, fundraising, and supporter engagement.

As a Senior Technology Product Manager, you will lead the strategic management of Greenpeace UK’s enterprise technology platforms – with particular responsibility for our Salesforce CRM ecosystem. You’ll balance strategy, delivery, and governance to ensure our technology infrastructure enables our teams to scale impact, connect with supporters, and maintain the highest standards of data ethics and security.

Your mission will be to design and deliver technology that works seamlessly across departments, helping fundraisers, campaigners, and organisers harness data-driven tools to achieve meaningful change.

Key responsibilities include:

  • Owning the long-term strategy for Salesforce (CRM, Pardot, NPSP and Experience Cloud) and aligning its direction with Greenpeace’s mission and supporter engagement goals.
  • Managing platform roadmaps, balancing immediate priorities with longer-term sustainability and innovation.
  • Leading agile technology projects from conception to launch, ensuring timely and effective delivery.
  • Collaborating with internal teams and external vendors to evolve our CRM systems in line with organisational needs.
  • Providing business analysis, translating user needs into practical technical solutions.
  • Maintaining best-in-class data governance, ensuring GDPR compliance and supporting a privacy-first culture.
  • Partnering with the Head of Data and Data Engineer to ensure our CRM and data warehouse architecture work hand-in-hand.
  • Managing and developing a small technical team, fostering cross-departmental technology literacy and ownership.
  • Acting as a key voice for ethical, sustainable technology within Greenpeace UK.

If you’re a collaborative, strategic technologist who thrives at the intersection of systems, people, and impact, this is your chance to lead meaningful digital transformation in one of the world’s most iconic environmental organisations.

Key criteria for success:

  • Technology product management experience with responsibility for CRM or engagement platforms, preferably in nonprofit, membership, or mission-driven organisations.
  • Expertise in enterprise-grade CRM platforms (specifically Salesforce, inc Pardot/Marketing Cloud and Experience Cloud) and an understanding of how these integrate into a broader technical stack.
  • Requirements gathering and business analysis skills with experience translating user needs into technical specifications and managing stakeholder expectations.
  • Agile project management experience with demonstrated ability to lead technology implementations using agile frameworks (Scrum, Kanban, or similar).
  • Stakeholder management experience with the ability to work effectively with both technical teams and non-technical users, building consensus around technology decisions.
  • Integration and API experience with an understanding of how CRM platforms connect with other organisational systems and tools.
  • Change management experience with skills in leading organisational technology adoption and training programs.
  • Willingness to be in our Islington offices on a hybrid basis.

Greenpeace is committed to building a diverse and inclusive workforce. As part of our commitment to increasing representation of people from underrepresented communities in the environmental sector, we are piloting a Guaranteed Interview Scheme (GIS) as a new approach to make our recruitment more equitable.

If you believe technology should serve both people and planet, and you’re excited about leading CRM innovation at the heart of a mission-driven organisation — we’d love to hear from you.

Apply by emailing Greenpeace@resourceondemand.com with your CV and cover letter to express your interest.

Advert Closing Date: 9am, 3rd March 2026

Senior Technology Product Manager (CRM) in London employer: Resource On Demand Ltd

Greenpeace UK is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the pursuit of environmental change. With a hybrid working model based in Islington, employees benefit from a flexible work environment, comprehensive training opportunities, and a commitment to diversity and inclusion, making it a rewarding place for those passionate about technology and sustainability.
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Contact Detail:

Resource On Demand Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Technology Product Manager (CRM) in London

✨Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate, but someone who truly aligns with their mission.

✨Tip Number 3

Practice your pitch! Be ready to explain how your skills can help them achieve their goals, especially in tech product management and CRM.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Senior Technology Product Manager (CRM) in London

Technology Product Management
Salesforce CRM
Pardot
NPSP
Experience Cloud
Requirements Gathering
Business Analysis
Agile Project Management
Stakeholder Management
Integration and API Experience
Change Management
Data Governance
GDPR Compliance
Collaboration Skills
Technical Team Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Senior Technology Product Manager. Highlight your experience with CRM platforms, especially Salesforce, and any relevant project management skills. We want to see how your background aligns with our mission!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about technology and the environment. Share specific examples of how you've driven change in previous roles, especially in non-profit or mission-driven settings.

Showcase Your Agile Experience: Since we value agile project management, be sure to highlight your experience with frameworks like Scrum or Kanban. Give us examples of projects you've led from conception to launch, and how you managed stakeholder expectations along the way.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Resource On Demand Ltd

✨Know Your CRM Inside Out

As a Senior Technology Product Manager, you'll be expected to have a deep understanding of Salesforce and its various components. Brush up on your knowledge of CRM systems, especially how they integrate with other tools. Be ready to discuss specific examples of how you've used these platforms to drive engagement and support organisational goals.

✨Showcase Your Agile Experience

Since agile project management is key for this role, prepare to share your experiences leading technology projects using frameworks like Scrum or Kanban. Think of specific challenges you faced and how you overcame them, as well as how you ensured timely delivery while balancing immediate needs with long-term strategy.

✨Demonstrate Stakeholder Management Skills

You'll need to work effectively with both technical teams and non-technical users. Prepare examples that highlight your ability to build consensus around technology decisions. Discuss how you've translated user needs into practical solutions and managed expectations across different stakeholders.

✨Emphasise Your Commitment to Data Ethics

Greenpeace values data governance and ethical technology use. Be prepared to discuss your experience with GDPR compliance and how you've fostered a privacy-first culture in previous roles. Share your thoughts on the importance of data ethics in technology and how it aligns with Greenpeace's mission.

Senior Technology Product Manager (CRM) in London
Resource On Demand Ltd
Location: London
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