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- Tasks: Lead strategic management of Salesforce CRM to empower Greenpeace's campaigns and supporter engagement.
- Company: Join Greenpeace UK, a global leader in environmental activism and digital transformation.
- Benefits: Competitive salary, hybrid working, and excellent benefits including professional development.
- Why this job: Make a real impact on the planet while driving innovative technology solutions.
- Qualifications: Experience in technology product management, especially with CRM platforms like Salesforce.
- Other info: Diverse and inclusive workplace with opportunities for career growth and meaningful change.
The predicted salary is between 56988 - 63756 £ per year.
Salary: £56,988 - £63,756 per annum (We normally offer a starting salary at the start of the range) Full-time (37.5h) / Permanent with excellent benefits.
Location: Hybrid, based in Islington, London.
Resource On Demand is working exclusively with Greenpeace UK, an independent national and regional organisation within the global Greenpeace campaigning network, dedicated to changing attitudes and behaviours to protect the environment and promote peace.
We are now recruiting a Senior Technology Product Manager (CRM)— a pivotal role at the heart of our technology operations, responsible for driving strategy and delivering excellence in how Greenpeace uses digital platforms to empower campaigns, fundraising, and supporter engagement.
What you’ll be doing:
- Lead the strategic management of Greenpeace UK’s enterprise technology platforms – with particular responsibility for our Salesforce CRM ecosystem.
- Balance strategy, delivery, and governance to ensure our technology infrastructure enables our teams to scale impact, connect with supporters, and maintain the highest standards of data ethics and security.
- Design and deliver technology that works seamlessly across departments, helping fundraisers, campaigners, and organisers harness data-driven tools to achieve meaningful change.
Key responsibilities include:
- Owning the long-term strategy for Salesforce (CRM, Pardot, NPSP and Experience Cloud) and aligning its direction with Greenpeace’s mission and supporter engagement goals.
- Managing platform roadmaps, balancing immediate priorities with longer-term sustainability and innovation.
- Leading agile technology projects from conception to launch, ensuring timely and effective delivery.
- Collaborating with internal teams and external vendors to evolve our CRM systems in line with organisational needs.
- Providing business analysis, translating user needs into practical technical solutions.
- Maintaining best-in-class data governance, ensuring GDPR compliance and supporting a privacy-first culture.
- Partnering with the Head of Data and Data Engineer to ensure our CRM and data warehouse architecture work hand-in-hand.
- Managing and developing a small technical team, fostering cross-departmental technology literacy and ownership.
- Acting as a key voice for ethical, sustainable technology within Greenpeace UK.
If you’re a collaborative, strategic technologist who thrives at the intersection of systems, people, and impact, this is your chance to lead meaningful digital transformation in one of the world’s most iconic environmental organisations.
Job requirements:
- Technology product management experience with responsibility for CRM or engagement platforms, preferably in nonprofit, membership, or mission-driven organisations.
- Expertise in enterprise-grade CRM platforms (specifically Salesforce, inc Pardot/Marketing Cloud and Experience Cloud) and an understanding of how these integrate into a broader technical stack.
- Requirements gathering and business analysis skills with experience translating user needs into technical specifications and managing stakeholder expectations.
- Agile project management experience with demonstrated ability to lead technology implementations using agile frameworks (Scrum, Kanban, or similar).
- Stakeholder management experience with the ability to work effectively with both technical teams and non-technical users, building consensus around technology decisions.
- Integration and API experience with an understanding of how CRM platforms connect with other organisational systems and tools.
- Change management experience with skills in leading organisational technology adoption and training programs.
- Willingness to be in our Islington offices on a hybrid basis.
Greenpeace is committed to building a diverse and inclusive workforce. As part of our commitment to increasing representation of people from underrepresented communities in the environmental sector, we are piloting a Guaranteed Interview Scheme (GIS) as a new approach to make our recruitment more equitable.
If you believe technology should serve both people and planet, and you’re excited about leading CRM innovation at the heart of a mission-driven organisation — we’d love to hear from you.
Apply by emailing with your CV and cover letter to express your interest. Advert Closing Date: 9am, 3rd March 2026.
Senior Technology Product Manager (CRM) in City of London employer: Resource On Demand Ltd
Contact Detail:
Resource On Demand Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technology Product Manager (CRM) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and non-profit sectors. Attend events, webinars, or even casual meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, especially those related to CRM systems or technology product management. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching Greenpeace UK and their tech initiatives. Understand their mission and how your experience aligns with their goals. Tailor your responses to highlight how you can drive their CRM strategy forward.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Greenpeace team and their mission.
We think you need these skills to ace Senior Technology Product Manager (CRM) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Technology Product Manager role. Highlight your experience with CRM platforms, especially Salesforce, and any relevant project management skills. We want to see how your background aligns with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about technology and the environment. Share specific examples of how you've driven change in previous roles, and let us know why you want to join Greenpeace.
Showcase Your Agile Experience: Since we value agile project management, be sure to highlight your experience with frameworks like Scrum or Kanban. Describe how you've led projects from conception to launch, and how you’ve collaborated with teams to achieve success.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Resource On Demand Ltd
✨Know Your CRM Inside Out
As a Senior Technology Product Manager, you'll be expected to have a deep understanding of Salesforce and its various components. Brush up on your knowledge of CRM systems, especially Salesforce, Pardot, and Experience Cloud. Be ready to discuss how you've used these tools in previous roles and how they can drive Greenpeace's mission.
✨Showcase Your Agile Experience
Since the role involves leading agile technology projects, prepare to share specific examples of how you've successfully implemented agile methodologies like Scrum or Kanban. Highlight any challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills and adaptability.
✨Emphasise Stakeholder Management Skills
This position requires collaboration with both technical teams and non-technical users. Be prepared to discuss how you've managed stakeholder expectations in the past. Share examples of how you've built consensus around technology decisions and facilitated communication between different departments.
✨Align with Greenpeace's Mission
Greenpeace is all about making a positive impact on the planet. During your interview, express your passion for environmental issues and how technology can play a role in driving change. Show that you understand their mission and are excited about using your skills to support it.
