Customer Relationship Management Consultant

CRM Consultant – Professional Services (Reading + Hybrid)

Are you a talented CRM enthusiast ready to make a real impact with cutting-edge SaaS solutions? I\’m recruiting on behalf of my client, a leading CRM solutions provider, for a CRM Consultant to join their growing Professional Services team. If you thrive on designing and delivering outstanding digital transformation projects, this is your opportunity to shine.

About the Role

As a Consultant in the Professional Services team, you’ll lead the end-to-end delivery of Workbooks CRM implementations for a diverse client base. You’ll design scalable SaaS solutions, configure systems, deliver training, and act as a trusted CRM advisor. Expect to work closely with clients across professional services, guiding them from discovery to go-live and beyond.

This hybrid position is based three days a week in the Reading office, with flexibility for remote work and occasional client visits.

What You’ll Do

• Deliver end-to-end CRM projects, from design and configuration through to testing and post-implementation support.
• Facilitate client workshops, translating business challenges into practical CRM solutions.
• Configure dashboards, workflows, reports, automations, and integrations.
• Own project success—managing timelines, risks, and expectations.
• Contribute to delivery best practices and methodology improvements.

What You’ll Bring

• Demonstrable experience implementing SaaS CRM solutions such as Salesforce, HubSpot, MS Dynamics 365, Zoho CRM, NetSuite, SAP S/4HANA, or Oracle Cloud.
• A background in consulting or professional services, with strong client-facing communication and presentation skills.
• Hands-on technical skills, including proficiency with SQL, MySQL, PHP, or JavaScript.
• A proactive, commercial mindset and the confidence to present to senior stakeholders.
• A structured, problem-solving approach and an interest in continuous improvement.

Why Apply?

• Excellent base salary
• Quarterly bonus plus excellent benefits
• Car allowance and electric vehicle scheme
• Hybrid flexibility, with 3 days per week in the Reading office

If you’re ready to join a collaborative team delivering high-impact CRM transformations, we’d love to hear from you.

Apply Now

Send your CV and cover letter to marketing@resourceondemand.com