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- Tasks: Manage compliance, improve processes, and support revenue operations in a dynamic remote environment.
- Company: Join Resource Guru, a leading scheduling tool trusted by top brands worldwide.
- Benefits: Enjoy a competitive salary, stock options, flexible hours, and 30 days paid holiday.
- Why this job: Shape the future of a growing SaaS business while working remotely from anywhere.
- Qualifications: Experience in operations or compliance; eager to learn and adapt in a startup culture.
- Other info: Collaborate with experienced founders and a supportive team in a focused workplace.
The predicted salary is between 80000 - 100000 £ per year.
Type: Full time
Salary: £80-100K
Location: Remote (work from anywhere within at least +/- 2 hours of UK time)
Overview
Resource Guru is a blissfully simple scheduling tool that helps busy teams stay on track. We boost efficiency, improve resource utilisation, and increase project profitability – while promoting a healthy work/life balance. We\’re proud to be one of the leaders in our category, trusted by customers in over 100 countries – including top creative agencies like Publicis, TBWA, Grey, BBH, and M&C Saatchi, as well as household names like NASA, Accenture, CNN, Kraft Heinz, and the NHS. They rely on Resource Guru to manage one of their most valuable assets – their people\’s time. We\’re a small, fully remote team based across the UK and Europe. We collaborate mainly via Slack, with occasional meetups to connect, plan, and celebrate. See if this is the right place for you.
The Role
This is a varied and hands-on role for someone who enjoys solving problems, improving processes, and making things run smoothly behind the scenes. You\’ll wear many hats-spanning compliance, IT/security access, vendor coordination, legal ops, and other operational needs.
You\’ll report directly to Andrew Rogoff, one of our co-founders, and work closely with other team leads across the business. We\’re also looking for someone who can support Revenue Operations on an interim basis, helping to bring consistency and visibility to our sales and marketing funnel. This might involve maintaining our CRM (HubSpot), building basic reports, and collaborating with the founders and GTM leads to improve forecasting and attribution.
We understand this may not be your primary background-and we\’re happy to support learning in this area. Over time, as we scale, these responsibilities may shift to a dedicated RevOps hire. We\’re looking for someone comfortable with ambiguity, eager to learn, and willing to take initiative. You don\’t need to be an expert in everything-but you do need to be a quick study who can figure things out, take ownership, and see things through.
Responsibilities
- Supporting our efforts to maintain compliance with GDPR, SOC 2, and related frameworks (with help from external vendors).
- Managing customer security questionnaires and coordinating with internal stakeholders to complete them.
- Liaising with our legal counsel on contracts, policies, and compliance matters.
- Working with People Ops on HR and disciplinary-related issues.
- Managing employee onboarding and offboarding from a systems perspective (access, permissions, documentation).
- Ensuring PII and access controls are handled appropriately across tools
- Helping maintain vendor documentation (DPAs, SCCs, TIAs, etc.).
- Handling ad hoc IT and systems tasks (e.g. setting up email accounts or access for third parties).
- Taking on operational projects across legal, HR, finance, or product-whatever needs doing.
- Using AI tools (e.g. ChatGPT, HubSpot AI features) to help with documentation, reporting, and admin tasks.
- Reviewing and interpreting monthly management accounts provided by our accountant – spotting anomalies, tracking spending trends, and supporting cost awareness across the business (in collaboration with founders).
- Collaborating with our founders and GTM team to support revenue operations, including:
- Maintaining our CRM (HubSpot).
- Creating or cleaning up reports and dashboards.
- Assisting with attribution, pipeline tracking, and basic forecasting.
- Helping standardise processes across sales and marketing.
Qualifications
- Experience in operations, compliance, IT coordination, or legal/business support roles (in a startup or tech environment preferred).
- Comfortable using AI tools to speed up writing, summarising, and operational workflows.
- Exceptional written and verbal English skills; able to communicate clearly and confidently across technical and non-technical teams.
- Familiarity with GDPR, SOC 2, or SaaS security principles is a bonus.
- Enjoys the pace and variety of startup life-comfortable switching contexts and figuring things out without rigid structures.
- A safe pair of hands!
- Comfortable working in a remote, async-first environment-able to manage your own time, communicate clearly, and stay self-directed.
- Strong organisational and follow-through skills.
- Comfortable working across tools like Google Workspace, Slack, Trello, and CRM systems (HubSpot or similar).
- Experience with HubSpot or CRM reporting is helpful-but not essential if you\’re open to learning.
Benefits & Why You Might Love It Here
- autonomy and trust to own your domain.
- Shape and improve the inner workings of a growing SaaS business.
- Work closely with experienced founders and a supportive, friendly team.
- We embrace AI tools to work smarter, not harder-whether it\’s drafting a doc, cleaning data, or speeding up research.
- We\’re remote-friendly, flexible, and believe work should support your life-not consume it.
- Opportunity to grow your skills across legal, compliance, IT, and revenue operations.
- We value a focused workplace free from political agendas and culture wars-where we prioritise great work, happy customers, and shared success.
Our Interview Process
- Meet with Meredith (Talent/People Ops): 25-30m video call. Meredith will tell you a bit more about what it\’s like to be on Team Guru. Please come prepared with any questions about our company ways of working or team structure.
- Meet with Andrew (cofounder): 45-60m video call. This will follow a typical interview format with an opportunity for you to ask questions and learn more about the role.
- Meet with Percy (cofounder): 45-60m video call. This will follow a typical interview format with an opportunity for you to ask questions and learn more about the role.
- Reference checks
- Offer!
What We’re Offering
- A great salary
- Stock options
- Work from anywhere you like (within at least +/- 2 hours of UK time) – co-working space will be provided if necessary
- 30 days paid holiday + Dec 24 – Jan 1 company holiday
- Birthday off + house move day off
- Flexible hours
- Annual training and conference allowance – £3,000
- A home office equipment contribution upon joining (then every 3 years) – £1,000
- Budget to visit local or international colleagues
- Monthly health & wellbeing contribution – to be used as you see fit – £100
- Pension contribution
- International travel – We host Guru Gatherings where we all get a chance to see each other in HD Past locations have included Budapest, Dublin, London, Barcelona and Cape Town. Read more about our most recent trip here
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Senior Business Operations & Compliance Manager (80-100K, Remote, Share Options) employer: Resource Guru
Contact Detail:
Resource Guru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Operations & Compliance Manager (80-100K, Remote, Share Options)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or through mutual connections. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your skills align with their needs. We want you to shine!
✨Tip Number 3
Show off your personality! During interviews, let your enthusiasm and passion for the role come through. Remember, they’re not just hiring a skill set; they want someone who fits their team vibe.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior Business Operations & Compliance Manager (80-100K, Remote, Share Options)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Business Operations & Compliance Manager role. Highlight your relevant experience in operations, compliance, and IT coordination, and show us how you can bring value to our team.
Show Off Your Communication Skills: Since exceptional written and verbal English skills are key for this role, ensure your application is clear, concise, and free of errors. Use straightforward language to demonstrate your ability to communicate effectively across different teams.
Emphasise Your Adaptability: We love candidates who thrive in a startup environment! Share examples of how you've successfully navigated ambiguity and taken initiative in previous roles. This will show us you're ready to tackle the varied challenges we face.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Resource Guru
✨Know Your Stuff
Before the interview, dive deep into Resource Guru's mission and values. Understand their scheduling tool and how it benefits teams. This will help you connect your experience in operations and compliance to their needs, showing that you're genuinely interested in the role.
✨Prepare for the Unexpected
Given the varied nature of the role, be ready to discuss how you've tackled ambiguity in past positions. Think of examples where you've had to wear multiple hats or adapt quickly to changing circumstances. This will demonstrate your flexibility and problem-solving skills.
✨Showcase Your Communication Skills
Since you'll be liaising with different teams, practice articulating complex ideas clearly. Prepare to explain how you've communicated effectively across technical and non-technical teams in the past. This will highlight your ability to bridge gaps and foster collaboration.
✨Ask Insightful Questions
During your interviews with Meredith, Andrew, and Percy, come armed with thoughtful questions about the company's culture, team dynamics, and future goals. This not only shows your interest but also helps you gauge if Resource Guru is the right fit for you.