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- Tasks: Lead the vision and delivery of our next-gen smart facilities management platform.
- Company: Join a global leader in energy and building controls, trusted by top retailers.
- Benefits: Competitive salary, 30 holidays, flexible hours, and ongoing training opportunities.
- Other info: Inclusive workplace committed to employee development and continuous improvement.
- Why this job: Make a real impact on sustainability and operational efficiency in a dynamic tech environment.
- Qualifications: 5+ years in product ownership or management, with a focus on SaaS platforms.
The predicted salary is between 45000 - 55000 £ per year.
Resource Data Management (RDM) is a global specialist in energy and building controls, trusted by leading retailers and blue-chip organisations worldwide. We deliver sustainable control and remote monitoring solutions that help customers reduce energy costs and achieve their sustainability objectives.
With strategically located offices and a carefully selected distributor network, we design and manufacture HVACR (heating, ventilation, air conditioning, and refrigeration) control and monitoring solutions across multiple sectors, including Retail, Commercial, Industrial, Public Sector, and Hospitality. Our customers are at the heart of everything we do.
Role Purpose
We are looking for a passionate and experienced Product Owner to lead the vision, roadmap, and delivery of Active FM 2.0 – our next generation smart facilities management platform. Active FM 2.0 will move beyond traditional reporting, evolving into a must-have proactive tool, depended on daily, by facilities management companies and end-users alike. The platform’s aim is not just to show what is happening, but to support real-time root cause analysis, enabling action before critical failures happen.
Key Responsibilities
- Product Ownership
- Define and own the product vision and roadmap for Active FM, ensuring it serves both refrigeration, energy management and BMS domain users across RDM’s target verticals.
- Translate business objectives, customer requirements, and domain-specific operational needs into clear user stories and a prioritised, continuously maintained product backlog.
- Ensure the platform is architected to be scalable, modular, and extensible, capable of supporting current refrigeration and BMS use cases while enabling future verticals such as asset management.
- Own the end-to-end product definition across all dashboard surfaces, data integrations, alerting workflows, and reporting capabilities.
- Customer-Centric Development
- Embed Voice of Customer (VOC) insights from store managers, energy managers, FM operators, and refrigeration engineers into every product decision, ensuring Active FM solves real operational problems, not assumed ones.
- Design platform features that go beyond data visualisation. Every dashboard tile should enable action, support root cause analysis, and reduce time-to-resolution for the end user.
- Conduct regular customer discovery and usability research, using findings to validate roadmap priorities and surface unmet needs across both refrigeration, energy management and BMS domains.
- Benchmark Active FM against leading competitors in the HVACR, smart FM, and building intelligence space, ensuring the platform is market leading.
- Feature & Use Case Ownership
- Oversee development and continuous improvement of core platform capabilities, including temperature compliance monitoring and audit trail generation, energy management and consumption analytics, asset tracking, maintenance scheduling, and lifecycle management, BMS zone monitoring, alarm management, and setpoint visibility.
- Define and maintain the feature acceptance criteria that ensure each capability delivers measurable operational value.
- Ensure features are designed to support multi-site, multi-tenant deployments at the scale of national retail and FM estate management.
- Cross-Functional Collaboration
- Work closely with the Applications and Embedded engineering teams to drive iterative delivery and maintain platform quality.
- Partner with the Technical Product Owner (Hardware Platform) to ensure the SaaS platform fully exploits hardware capabilities, creating a coherent end-to-end product experience.
- Align roadmap decisions with business stakeholders to ensure feature investment reflects revenue opportunity and customer retention priorities.
- Act as the primary voice of the product within the development team, resolving backlog ambiguity and unblocking delivery.
- Compliance & Regulatory Awareness
- Maintain working knowledge of regulatory obligations relevant to Active FM’s data, e.g. temperature compliance mandates for food retail.
- Ensure the platform’s reporting and audit capabilities are designed to satisfy compliance workflows for end users, reducing manual effort and risk of non-compliance.
- Monitor changes in applicable regulation and proactively translate these into product requirements.
- Go-to-Market Execution
- Lead go-to-market planning for new platform releases in collaboration with sales, marketing, and Support, covering rollout sequencing, client onboarding, and adoption support.
- Define and maintain product documentation, release notes, and feature guides that equip both internal teams and end users to derive value from the platform quickly.
- Support sales teams in articulating Active FM’s value proposition to large retailers, FM companies, and framework agreement partners, with particular emphasis on compliance, energy savings, and operational efficiency outcomes.
- Market Research & Data-Driven Insight
- Stay ahead of industry trends, technology innovation, and competitive developments across RDM’s markets.
- Use platform analytics, support data, and customer feedback to continuously validate priorities, measure feature adoption, and drive evidence-based iteration.
- Define and track KPIs that reflect genuine product success, feature adoption, energy reduction outcomes, mean time to resolution for alerts.
Skills and Experience
- 5+ years of product ownership, product management, or platform development experience in SaaS or data platforms.
- Proven ability to ship scalable B2B products with measurable user adoption.
- Experience in retail tech, facilities management platforms, or HVAC/R monitoring tools is highly desirable.
- Strong user empathy and ability to balance technical and business goals.
- Skilled in Agile methodologies, backlog grooming, stakeholder communication.
- Familiarity with data analytics, dashboard tools, or monitoring platforms preferred.
Training and Development
RDM is committed to employee development. Training will be provided, and competency will be assessed in line with company training procedures. The successful candidate will be expected to engage in ongoing learning and development.
Working hours
Monday to Friday 8.30 – 5pm core hours with an hour’s lunch. There is some flexibility available. 30 holidays per annum including bank holidays.
Remuneration
Basis Salary of 45-55K per annum based on experience. Death in service cover and additional benefits. Discretionary annual profit-related bonus. Pension scheme in line with current.
Quality Commitment
RDM operates in line with ISO 9001 quality management principles and is committed to delivering consistent, high-quality service through defined processes, continuous improvement, and customer focus.
Resource Data Management is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and welcome applications from individuals regardless of age, disability, gender identity, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Resource Data Management is committed to protecting your personal data. Any information you provide as part of your application will be processed in accordance with applicable data protection legislation and our privacy policy and will be used solely for recruitment purposes.
Product Owner, ActiveFM Platform in Glasgow employer: Resource Data Management Ltd
Contact Detail:
Resource Data Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner, ActiveFM Platform in Glasgow
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and how your skills as a Product Owner can help them achieve their goals. Tailor your responses to show how you can add value to Active FM 2.0.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on articulating your experience in product ownership and how you've tackled challenges in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the StudySmarter team.
We think you need these skills to ace Product Owner, ActiveFM Platform in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Product Owner role shine through. We want to see how excited you are about leading the vision for Active FM 2.0 and making a real impact in the facilities management space.
Tailor Your Experience: Make sure to highlight your relevant experience in product ownership or management, especially in SaaS or data platforms. We’re looking for someone who can translate business objectives into actionable user stories, so give us examples of how you've done this before!
Be Customer-Centric: We love candidates who understand the importance of the Voice of Customer (VOC). Share how you've embedded customer insights into your previous projects and how that led to successful outcomes. This will show us you’re all about solving real operational problems.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Resource Data Management Ltd
✨Know Your Product Inside Out
Before the interview, dive deep into the Active FM platform and understand its features, benefits, and how it stands out in the HVACR market. Familiarise yourself with the latest trends in facilities management and energy efficiency to show your passion and expertise.
✨Prepare Real-World Examples
Think of specific instances from your past experience where you've successfully defined product visions or managed backlogs. Be ready to discuss how you’ve incorporated customer feedback into product development, especially in a B2B context, as this will resonate well with the interviewers.
✨Showcase Your Collaboration Skills
Highlight your experience working cross-functionally with engineering, sales, and marketing teams. Prepare to discuss how you’ve facilitated communication between different stakeholders to ensure product alignment and success, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's goals for Active FM 2.0 and how they measure success. This not only shows your interest but also gives you a chance to demonstrate your strategic thinking and understanding of the industry.