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- Tasks: Deal exciting games like blackjack and poker while providing top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible shifts, and a range of employee perks including gym discounts.
- Why this job: Be part of a fun team and create memorable experiences for our customers.
- Qualifications: Must be over 18, have a Personal Functional License, and know casino game rules.
- Other info: Flexible hours, career development opportunities, and social events await you!
The predicted salary is between 13 - 16 £ per hour.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team part time. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18 and have the right to work in the UK.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
- Tips.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Experienced Croupier - Part Time in Westcliff-on-Sea employer: Resorts World Birmingham
Contact Detail:
Resorts World Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Croupier - Part Time in Westcliff-on-Sea
✨Tip Number 1
Get to know the casino environment! Before your interview, visit the casino if you can. Familiarise yourself with the layout and the games they offer. This shows your genuine interest and helps you feel more comfortable during the interview.
✨Tip Number 2
Brush up on your game knowledge! Make sure you're well-versed in the rules of blackjack, roulette, poker, and baccarat. Being able to discuss these confidently will impress the interviewers and show that you're ready to hit the ground running.
✨Tip Number 3
Practice your customer service skills! Think of examples from your past experiences where you provided excellent service. Be ready to share these stories during your interview to demonstrate your friendly yet professional approach.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, you'll be one step closer to joining our fantastic team!
We think you need these skills to ace Experienced Croupier - Part Time in Westcliff-on-Sea
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with games like blackjack, roulette, and poker. We want to see how your skills can bring a memorable gaming experience to our customers!
Be Personable: Since customer service is key, let your friendly and professional side shine through in your application. We love candidates who can communicate well and create a welcoming atmosphere.
Keep It Accurate: Your quick mathematical ability is crucial, so mention any relevant experiences that showcase your accuracy in bet calculations. We appreciate attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with us.
How to prepare for a job interview at Resorts World Birmingham
✨Know Your Games
Make sure you brush up on the rules and strategies of blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will show your expertise and passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you turned a challenging experience into a positive one for the customer, as this is key in creating memorable gaming experiences.
✨Math Skills Matter
Since quick mathematical ability is crucial for this role, practice calculating bets and payouts quickly. You might even want to do some mental math exercises before the interview to keep your skills sharp.
✨Be Flexible and Ready to Adapt
Highlight your flexibility regarding shifts, especially nights and weekends. Share any previous experiences where you adapted to changing schedules or worked under pressure, as this will demonstrate your commitment to the job.