At a Glance
- Tasks: Deal exciting casino games like blackjack and roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of a fun team, create memorable experiences, and develop your career in a dynamic environment.
- Qualifications: Must be over 18 with at least 6 months of croupier experience and a Personal Functional License.
- Other info: Flexible shifts available, including nights and weekends, with plenty of social activities and recognition.
The predicted salary is between 24000 - 36000 £ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18 and have the right to work in the UK. Minimum 6 months experience.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Croupier in Stockport employer: Resorts World Birmingham
Contact Detail:
Resorts World Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Croupier in Stockport
✨Tip Number 1
Get your game face on! When you walk into that interview, show off your personality. We want to see your friendly yet professional side, just like you would with customers at the table.
✨Tip Number 2
Brush up on your maths skills! Quick calculations are key in this role, so be ready to demonstrate your ability to handle bets accurately during the interview. We love a candidate who can think on their feet!
✨Tip Number 3
Know your games inside out! Make sure you’re familiar with the rules of blackjack, roulette, poker, and baccarat. We want to hear your insights and experiences with these games when you chat with us.
✨Tip Number 4
Flexibility is key! Be prepared to discuss your availability for various shifts, including nights and weekends. Show us that you’re ready to jump in whenever needed, and we’ll appreciate your commitment!
We think you need these skills to ace Croupier in Stockport
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience dealing games like blackjack, roulette, and poker. We want to see your quick mathematical ability and customer service skills shine through in your application!
Be Professional Yet Friendly: Your written application should reflect the friendly yet professional vibe we’re after. Use a warm tone while maintaining professionalism to show us you can create an enjoyable gaming experience for our customers.
Tailor Your Application: Don’t just send a generic application! Tailor it to match the job description. Mention your knowledge of casino games and any relevant experience that aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Resorts World Birmingham
✨Know Your Games
Make sure you brush up on the rules and strategies of blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will show your expertise and passion for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you turned a negative experience into a positive one, as this will highlight your ability to create memorable gaming experiences.
✨Maths on the Spot
Practice quick calculations to ensure you're comfortable with bet calculations during the interview. You might be asked to demonstrate your mathematical skills, so being sharp will give you an edge.
✨Flexibility is Key
Be ready to discuss your availability for various shifts, including nights and weekends. Showing that you're flexible and willing to adapt will make you a more attractive candidate for the team.