At a Glance
- Tasks: Keep our spa sparkling clean and welcoming for guests.
- Company: Join the vibrant team at Resorts World Birmingham.
- Benefits: Earn £12.75 per hour with flexible shifts and great perks.
- Other info: Enjoy discounts, career progression, and engaging company events.
- Why this job: Be part of a fun, fast-paced environment while making a difference.
- Qualifications: Attention to detail and a positive attitude are key.
Salary: £12.75 per hour
Department: Spa
Location: Birmingham
Published: 20 Aug 2026
Closing Date: 26/08/2026
Resorts World is a leisure destination owned by Genting UK Ltd. Located opposite the Resorts World Arena and the NEC, it offers a fun and fast-paced working environment.
We are looking for someone who:
- Has a passion for cleanliness, high standards and an eye for detail.
- Outstanding attention to detail.
- Proactive, can-do attitude.
- Ability to deliver warmth, charm and hospitality in every aspect of the role.
- Real pride and passion for what you do.
- Positive and flexible attitude to changing priorities and procedures.
- Ability to work under pressure and meet deadlines.
- Previous experience in a similar role or environment is preferable.
- Fully flexible to work Monday-Sunday, bank holidays, and a variety of shifts from 6am-10pm.
At Genting, we focus on recruiting high calibre and outgoing candidates who are excited about our brands and want to work and grow with a leading global player in the leisure, casino and hospitality sector.
Benefits include:
- Online Discount portal.
- A range of “flexible benefits” such as extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover.
- Numerous discounts across Resorts World Birmingham and the NEC Campus.
- Discounted on-site gym membership.
- Discounted bus and rail passes with National Express.
- Pension.
- Uniform provided.
- Employee Assistance Programme.
- Free on-site parking.
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
We run a number of Company funded engagement events for our people to get involved in each year and continually look at ways to reward and engage our employees.
Spa Cleaner - 24 hours - Birmingham employer: Resorts World Birmingham
At Resorts World Birmingham, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. As a Cocktail Bartender, you'll enjoy competitive pay, flexible benefits, and numerous opportunities for personal and professional growth, all while working in a dynamic 24-hour environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Cleaner - 24 hours - Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Resorts World Birmingham. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Resorts World Birmingham
Don't be shy about reaching out to Resorts World Birmingham directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Resorts World Birmingham and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Resorts World Birmingham
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
