Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the cash desk team, ensuring smooth operations and compliance with regulations.
- Company: Join Genting Casinos, a leading leisure business in the UK.
- Benefits: Enjoy a competitive salary, tips, and a range of fantastic benefits.
- Why this job: Be part of meaningful change and develop your skills in a dynamic environment.
- Qualifications: Experience in casino cashdesk operations and strong procedural knowledge required.
- Other info: Opportunities for career development and engaging social activities await you.
The predicted salary is between 32000 - 48000 £ per year.
As our new Head Cashier, you’ll play an important role within the Cashdesk team, working closely with the Cashdesk Manager to help deliver a smooth, accurate, and customer focused operation at what is one of Genting’s leading venues. This is an excellent opportunity for someone looking to develop their skills, gain valuable experience, and contribute to a high profile change programme. If you’re motivated, eager to learn, and excited to be part of meaningful change, we’d love to hear from you.
Applicants must have experience of working in a casino cashdesk and demonstrate strong procedural knowledge.
Key Competencies & Duties include:
- To ensure a smooth and efficient operation of the cash desk in compliance with all legislation, company rules and procedures at all times, prioritising work to ensure deadlines are met.
- To ensure that all cash desk staff are fully trained in all relevant Legislation, Company Policy and Procedures and all aspects of the cash desk operation.
- To monitor cashiers performance and provide help and advice to team members as and when needed.
- To be fully aware of all aspects of Social Responsibility and to be able to converse with any customer about any aspect thereof.
- To have full knowledge of all relevant aspects of the current Gaming Legislation and LCCP.
- To have full knowledge and understanding of ‘Acceptance of Cheques and Debit cards, Redemption and Banking’ company policy and procedures.
- To possess full knowledge of Data Protection and Procedures related to Money lending between customers and ensure they are implemented.
- To be fully conversant with the Money Laundering Regulations and record, and if needed report, all relevant transactions and information as required and also provide ongoing training for all cash desk staff.
- To ensure that the company opening/ closing procedures and insurance limits are adhered to and ensure secure cash handling procedures are followed at all times.
- To be responsible for all assets within the cash desk ensuring that all cash, chips etc are fully accounted for and secure at all times.
- To understand and make appropriate use of the company’s computer systems and electronic equipment positioned in the cash desk and take necessary actions to deal with problems.
- To have full knowledge of the soft count operation and ensure that the soft count is conducted in accordance with company procedures, reporting any breeches of procedures to General Manager/ Senior Casino Manager.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
*Subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Head Cashier £40,000 + Tips in London employer: Resorts World Birmingham
Contact Detail:
Resorts World Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Cashier £40,000 + Tips in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the casino industry and let them know you're on the hunt for a Head Cashier role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of cash desk operations, gaming legislation, and customer service skills. We want you to shine when discussing how you can contribute to a smooth and efficient operation.
✨Tip Number 3
Show off your training skills! Highlight any experience you have in training staff or improving team performance. This is key for the Head Cashier role, so make sure to share examples of how you've helped others succeed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Genting Casinos. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Head Cashier £40,000 + Tips in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in a casino cashdesk. We want to see how your background aligns with the role, so don’t hold back on sharing relevant details that showcase your procedural knowledge.
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing to demonstrate that you understand what we’re looking for and how you fit into our team.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to read and get straight to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Resorts World Birmingham
✨Know Your Cashdesk Procedures
Make sure you brush up on all the cashdesk procedures and relevant legislation before your interview. Being able to discuss these confidently will show that you're not just familiar with the role, but that you’re also serious about compliance and operational efficiency.
✨Showcase Your Leadership Skills
As a Head Cashier, you'll be responsible for training and monitoring staff. Prepare examples of how you've successfully led a team in the past, highlighting your ability to motivate others and ensure they adhere to company policies.
✨Demonstrate Customer Focus
Genting values customer service highly, so think of specific instances where you've gone above and beyond for customers. Be ready to explain how you would handle customer queries or issues related to cash handling and social responsibility.
✨Prepare for Technical Questions
Familiarise yourself with the company's computer systems and electronic equipment used at the cash desk. Be prepared to discuss how you would troubleshoot common issues, as this will demonstrate your technical competence and readiness for the role.
