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- Tasks: Deal exciting casino games like blackjack and roulette while providing top-notch customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant culture.
- Benefits: Enjoy competitive salary, private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Be part of a fun team, create memorable experiences, and develop your career in a dynamic environment.
- Qualifications: Must be over 18, have a Personal Functional License, and possess strong communication skills.
- Other info: Flexible shifts available, including nights and weekends, with plenty of social activities and recognition.
The predicted salary is between 24000 - 36000 £ per year.
Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.
Key skills and responsibilities include:
- Friendly, yet professional with excellent customer service skills.
- Quick mathematical ability enabling accurate bet calculation.
- Knowledge of casino games and their rules.
- Strong communication skills.
- Ensuring the security of the game, cash and assets are maintained.
- Provide an enjoyable, memorable gaming experience for customers.
- Personal Functional License (PFL) required.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18 and have the right to work in the UK.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
Rewards, recognition, development, and events
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Tips subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Croupier in Edinburgh employer: Resorts World Birmingham
Contact Detail:
Resorts World Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Croupier in Edinburgh
✨Tip Number 1
Get to know the casino environment! Familiarise yourself with the layout, games, and vibe of the place. This will help you feel more confident during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Brush up on your game knowledge! Make sure you can confidently discuss the rules and strategies of blackjack, roulette, poker, and baccarat. This will not only impress your interviewers but also demonstrate your passion for the role.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or difficult customers. Being able to showcase your friendly yet professional approach will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our fantastic team at Genting Casinos.
We think you need these skills to ace Croupier in Edinburgh
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with games like blackjack, roulette, and poker. We want to see your quick mathematical ability and how you ensure accuracy while dealing. Don’t be shy about sharing any relevant certifications or licenses!
Customer Service is Key: Since we pride ourselves on providing an enjoyable gaming experience, emphasise your customer service skills in your application. Share examples of how you've created memorable experiences for customers in the past.
Be Professional Yet Friendly: We’re looking for someone who can balance professionalism with a friendly approach. In your application, convey your communication style and how you interact with customers to create a welcoming atmosphere.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Resorts World Birmingham
✨Know Your Games
Make sure you brush up on the rules and strategies of blackjack, roulette, poker, and baccarat. Being able to discuss these games confidently will show your expertise and passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you turned a negative experience into a positive one, as this will highlight your ability to create memorable gaming experiences.
✨Math Skills Matter
Since quick mathematical ability is crucial for a croupier, practice calculating bets and payouts quickly. You might even want to do some mental math exercises before the interview to keep your skills sharp.
✨Be Flexible and Ready to Adapt
The job requires flexibility with shifts, so be prepared to discuss your availability. Show that you're willing to work nights and weekends, and share any previous experiences where you adapted to changing schedules.
