Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers with a smile and ensure top-notch hospitality at our vibrant Sky Bar & Restaurant.
- Company: Join Genting, a leading player in the leisure and hospitality sector.
- Benefits: Earn ÂŁ12.75 per hour, enjoy flexible benefits, and access discounts across our venues.
- Why this job: Be part of a fun team in a lively environment while developing your customer service skills.
- Qualifications: Previous experience in hospitality and a passion for excellent customer service are essential.
- Other info: Flexible shifts available; perfect for students looking to gain experience and earn extra cash.
The predicted salary is between 12 - 13 ÂŁ per hour.
Salary: ÂŁ12.75 per hour
Department: Sky Bar & Restaurant
Location: Birmingham
Published: 02 Apr 2026
Closing Date: 15/04/2026
Resorts World is a leisure destination owned by Genting UK Ltd. Located opposite the Resorts World Arena and the NEC, it attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
We are looking for a hardworking and enthusiastic waiter/waitress with a passion for hospitality and a minimum of 1 years’ experience in a similar role to join the fantastic team at Sky Bar & Restaurant. Shifts vary so flexibility is required across afternoons, evenings, weekends and bank holidays.
As a member of our friendly team you will be expected to:
- Have a real flair and passion for the food and beverages industry striving for 100% customer satisfaction
- Be attentive and proactive, the ability to respond quickly to needs of the customer and managers
- An impeccable appearance with an engaging personality
- An excellent team player with exceptional communication skills
- Good knowledge of drink selections including cocktails and food
- Previous experience in a similar role is desirable
In return we offer a dynamic team environment, competitive salary, free parking and flexible benefits package including pension, health cash plan and access to numerous discounted goods and services.
What is a Genting Employee? At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values.
So what are we looking for?
- Are enthused about working for Genting, and strongly believe in our values
- Demonstrate a positive, can-do attitude
- Have outstanding customer service skills
- Are friendly, helpful and supportive towards all team members
- Take pride in their appearance
- Reliable and hard working
- Are flexible to fit in with our 24 hour business
- Bring some personality and fun to the workplace!
Responsibilities include:
- Greet customers/guests, answering any questions they may have.
- Ensuring an exceptional standard of customer care whilst adhering to all company procedures, processes, health & safety and hygiene regulations.
- Being an effective team player who contributes to continuous business improvement.
- Till operation and cash handling.
- Working to increase public relation skills within the team.
- Clearing tables of cutlery and glasses from customers, ensuring all items are washed/cleaned and stored correctly.
- Be warm and professional.
- Be a confident and effective communicator who can demonstrate their ability to converse with a wide variety of guests and colleagues at all levels.
- Must be fully flexible and able to get to and from Resorts World Birmingham with ease.
Benefits include:
- Online Discount portal
- A range of “flexible benefits” such as extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on-site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on-site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar.
We also continually look at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.
Waiting staff 16 hours - Birmingham employer: Resorts World Birmingham
Contact Detail:
Resorts World Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting staff 16 hours - Birmingham
✨Tip Number 1
Get to know the venue! Before your interview, pop by Resorts World Birmingham and soak up the atmosphere. Familiarising yourself with the Sky Bar & Restaurant will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as waiting staff and how you'd handle them. Being able to demonstrate your proactive approach during the interview will definitely impress the hiring team.
✨Tip Number 3
Show off your personality! Genting values individuality, so don’t be afraid to let your character shine through. Whether it’s a fun anecdote or your passion for hospitality, make sure they see the real you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and the perks that come with being part of the Genting family right there.
We think you need these skills to ace Waiting staff 16 hours - Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the food and beverage industry shine through! We want to see that you’re not just looking for a job, but that you genuinely enjoy providing excellent customer service.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality. If you've worked in similar roles before, mention specific tasks or achievements that relate to what we’re looking for at Sky Bar & Restaurant.
Be Yourself: We value individuality, so don’t be afraid to let your personality come through in your application. Whether it’s your writing style or sharing a fun fact about yourself, we want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Resorts World Birmingham
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverages, especially cocktails. Being able to discuss drink selections confidently will show that you’re passionate about the industry and ready to provide excellent service.
✨Show Off Your Personality
Genting values individuality, so don’t be afraid to let your personality shine through during the interview. Share your experiences in hospitality and how you’ve made customers feel special in the past. A warm and engaging attitude can set you apart!
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight your willingness to work evenings, weekends, and bank holidays, as this shows you’re committed to being a reliable team player.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or what a typical day looks like at Sky Bar & Restaurant. This not only shows your interest but also helps you gauge if it’s the right fit for you.