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- Tasks: Join us as a Trainee Croupier and learn to deliver unforgettable gaming experiences.
- Company: Resorts World Birmingham, a vibrant leisure destination with a fun atmosphere.
- Benefits: Earn ÂŁ12.75 per hour plus bonuses, discounts, and flexible benefits.
- Other info: Flexible shifts and opportunities for career progression await you!
- Why this job: Kickstart your career in a dynamic environment with full training provided.
- Qualifications: No experience needed, just bring your enthusiasm and a positive attitude!
The predicted salary is between 25000 - 30000 ÂŁ per year.
Salary: ÂŁ12.75 per hour
Department: Gaming Staff
Location: Birmingham
Published: 07 May 2026
Closing Date: 31/05/2026
Resorts World is a leisure destination owned by Genting UK Ltd. Located opposite the Resorts World Arena and the NEC, it offers a fun and fast-paced working environment.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
As a Croupier, you can earn up to ÂŁ1,000 bonus in your first year on top of your salary! ÂŁ500 after 6 months service plus another ÂŁ500 after 12 months service.
We currently have a fantastic opening for you to join our business as a Trainee Croupier. This is an exciting opportunity to take your career down an exciting new pathway, working in a dynamic, fun and vibrant environment.
As this is an entry level role, no previous experience is needed. Full training is provided. We are looking for engaging personalities who are super enthusiastic and eager to learn. You will need to be flexible with working shifts to support our 24/7 business and have intermediate maths skills.
The ideal candidate will thrive in a fun, fast-paced environment and have what it takes to deliver a fantastic and memorable experience to our customers. We are looking for shining, confident personalities with a can-do mind-set and a flexible attitude to work.
MUST BE AVAILABLE TO START TRAINING SCHOOL WEEK COMMENCING 8TH JUNE 2026.
Genting focuses on recruiting high calibre and outgoing candidates who are excited about our brands and want to work and grow with a leading global player in the leisure, casino and hospitality sector.
What we are looking for:
- Enthused about working for Genting and strongly believe in our values
- Demonstrate a positive, can-do attitude
- Outstanding customer service skills
- Friendly, helpful and supportive towards all team members
- Take pride in their appearance
- Reliable and hard working
- Flexible to fit in with our 24-hour business
- Bring some personality and fun to the workplace!
Salary increase after successful completion of the Training School plus Tips!
What we offer:
- Online Discount portal
- A range of “flexible benefits” such as extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounts across the wider Genting UK brand
- Discounted on-site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on-site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.
We run a number of Company funded engagement events for our people to get involved in each year. We also continually look at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.
Trainee Croupier - 40 hours per week - Birmingham employer: Resorts World Birmingham
Contact Detail:
Resorts World Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier - 40 hours per week - Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Resorts World Birmingham. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Trainee Croupier, you'll be interacting with customers all the time. Think of scenarios where you can demonstrate your friendly and helpful nature. Maybe role-play with a mate to get comfortable with handling different situations.
✨Tip Number 3
Show off your personality! Genting is looking for engaging and enthusiastic individuals. Don’t be afraid to let your character shine through during the interview. Share stories or experiences that highlight your fun side and how you can contribute to a vibrant workplace.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Trainee Croupier - 40 hours per week - Birmingham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and passion for the role.
Tailor Your Application: Make sure to customise your application to fit the Trainee Croupier role. Highlight any relevant skills or experiences, even if they’re not directly related. We love seeing how you connect with our values!
Keep It Clear and Concise: While we want to know all about you, keep your application straightforward. Use clear language and avoid jargon. This helps us get a quick understanding of who you are and what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role right there.
How to prepare for a job interview at Resorts World Birmingham
✨Know the Company
Before your interview, take some time to research Resorts World Birmingham and Genting UK. Understand their values, the services they offer, and what makes them unique in the leisure and hospitality sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Your Personality
As a Trainee Croupier, having an engaging personality is key. During the interview, let your enthusiasm shine through! Share experiences that highlight your customer service skills and how you can bring fun to the workplace. Remember, they’re looking for someone who can connect with customers and create memorable experiences.
✨Brush Up on Your Maths
Since you'll be handling bets and calculations, it’s important to demonstrate your intermediate maths skills. You might want to practice some basic calculations before the interview. Being confident in this area will reassure the interviewers that you can handle the responsibilities of the role.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the training process or the work environment. This shows that you’re proactive and genuinely interested in the position. Plus, it gives you a chance to assess if this is the right fit for you!