At a Glance
- Tasks: Provide relaxing treatments and exceptional customer service in a vibrant spa environment.
- Company: Join Genting, a leading leisure destination with a fun and inclusive culture.
- Benefits: Competitive pay, flexible benefits, discounts, and career progression opportunities.
- Other info: Enjoy a lively workplace with engaging events and excellent growth potential.
- Why this job: Be part of a dynamic team and make a positive impact on guests' experiences.
- Qualifications: NVQ Level 3 in Beauty Therapy and previous spa experience required.
The predicted salary is between 13.28 - 13.28 £ per hour.
Resorts World is a leisure destination owned by Genting UK Ltd. Located opposite the Resorts World Arena and the NEC, it attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace.
We are looking for a qualified Spa Therapist to join the team on a part-time basis of 18 hours per week. This role requires flexibility to work weekends and evenings.
What we are looking for:
- Applicants must be fully flexible to work on Saturdays Monday to Sunday
- Must be NVQ Level 3 qualified in Beauty Therapy or equivalent
- Must have previous experience working as a Spa Therapist and conducting treatments such as facials, body treatments and massages
- Previous ESPA experience is desirable but not necessary
- Candidates should be friendly and reliable, effective team players, excellent communicators and have a positive attitude to work
What is a Genting Employee?
At Genting, it’s important that we find and keep the best people that can do the job. We focus on recruiting high calibre and outgoing candidates who are excited about our brands and want to work and grow with a leading global player in the leisure, casino and hospitality sector.
Benefits:
- Online Discount portal
- A range of “flexible benefits” such as extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance
- Life Cover
- Numerous discounts across Resorts World Birmingham and the NEC Campus
- Discounted on-site gym membership
- Discounted bus and rail passes with National Express
- Pension
- Uniform provided
- Employee Assistance Programme
- Free on-site parking
- Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar
We run a number of Company funded engagement events for our people to get involved in each year and continually look at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.
Spa Therapist - 18 hours per week - Birmingham employer: Resorts World Birmingham
At Resorts World Birmingham, we pride ourselves on being an inclusive and diverse employer that values individuality and fosters a vibrant work culture. As a Spa Therapist, you'll enjoy a fun and fast-paced environment with opportunities for personal growth through our Genting Academy, alongside a range of flexible benefits including discounts across our facilities, health plans, and engaging company events. Join us in a beautiful lakeside location where your contributions are celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist - 18 hours per week - Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Resorts World Birmingham and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Spa Therapist - 18 hours per week - Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Resorts World Birmingham that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Resorts World Birmingham.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Resorts World Birmingham get a sense of who you are beyond your experience!
How to prepare for a job interview at Resorts World Birmingham
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Resorts World Birmingham and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
