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- Tasks: Make outbound calls to retailers and support new product launches.
- Company: Join the UK's leading manufacturer of decorative surfaces and laminate worktops.
- Benefits: Enjoy 25 days annual leave, enhanced pension, and employee assistance programmes.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Be part of a mission-driven team creating surfaces people love.
- Qualifications: 2 years of cold calling and customer service experience required.
The predicted salary is between 25000 - 32000 £ per year.
We’re the UK’s leading manufacturer of decorative surfaces and laminate worktops, making more than 100,000 each month. Based in Shildon, County Durham, we’ve been going since the early nineties, and our history goes further back. We’re proudly part of Wilsonart Engineered Surfaces, driven by a mission to create surfaces people love, with service they can count on, delivered by people who care.
Responsibilities
- Making outbound calls to retailers to discuss core products in Wilsonart UK ranges, converting retailers over to Wilsonart UK products, ensuring that samples, stands and brochures are up to date and arrange for new stands and replacements when required.
- Cold calling for new business leads.
- Upselling showroom displays.
- Supporting new product launches by pushing out stands, brochures and displays.
- Gain market and competitor information during outbound calls.
- Receiving the overflow inbound calls from end users looking for product advice, display information and reseller information and advising accordingly.
- Receiving the overflow inbound calls from installers requesting technical advice and providing basic installer information.
- Collate information to complete admin tasks following calls with retailers.
Qualifications
- Eligible to work in the UK.
- Minimum 2 Years Cold calling experience.
- Minimum 2 Years Customer Service experience.
Incentives
- Enhanced Pension.
- 25 days Annual leave plus Bank holidays.
- Employee Assistance Programme including wellbeing.
- Death in Service Benefit.
- Income Protection Benefit.
- Company Sick Pay.
- Free on site secure parking.
- Employee Purchase Scheme.
Your Contact Person: Helen Richardson, Wilsonart Ltd | Lambton Street Industrial Estate, Shildon, County Durham, DL4 1PX | helen.richardson@wilsonart.co.uk
Sales Development Co-Ordinator employer: Resopal GmbH
Contact Detail:
Resopal GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Co-Ordinator
✨Tip Number 1
Get to know the company inside out! Research Wilsonart UK and their products so you can chat confidently about what they offer. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your cold calling skills! Role-play with a friend or family member to get comfortable with making those outbound calls. The more you practice, the more natural it will feel when you're on the line with retailers.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn and join relevant groups. You never know who might have a lead or some insider tips that could help you land that Sales Development Co-Ordinator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to be part of the Wilsonart team.
We think you need these skills to ace Sales Development Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Development Co-Ordinator role. Highlight your cold calling and customer service experience, as these are key for us. Use specific examples that show how you've successfully engaged with clients in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Let us know why you're passionate about working with decorative surfaces and how your skills align with our mission. Keep it concise but engaging, and don’t forget to mention your enthusiasm for the role.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly. Use straightforward language and a friendly tone, just like we do at StudySmarter, to show us you’re a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Resopal GmbH
✨Know Your Products
Before the interview, make sure you’re familiar with Wilsonart UK’s product range. Understand the features and benefits of their decorative surfaces and laminate worktops. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Practice Cold Calling Scenarios
Since cold calling is a key part of the job, practice some mock calls with a friend or family member. Focus on how to introduce yourself, discuss products, and handle objections. This will help you feel more comfortable and prepared during the interview.
✨Showcase Your Customer Service Skills
Be ready to share specific examples from your past experiences that highlight your customer service skills. Think about times when you turned a negative situation into a positive one or went above and beyond for a customer. This will demonstrate your ability to connect with clients.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, upcoming product launches, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.