Resonate, a UK-based railway technology company, is hiring a Support Analyst to maintain and troubleshoot our product suite and critical systems across Linux, AWS, SQL, hardware, networking, and monitoring tools. You'll investigate incidents, document solutions, contribute to the knowledge base, and work with customers and internal teams to ensure services meet SLAs.
The role is hands-on, remote with a 4 on/4 off 12‑hour shift pattern for 24/7 coverage, requiring strong English communication,
#J-18808-Ljbffr
Remote 24/7 Application Support Analyst (Linux/AWS) employer: Resonate
Resonate in Derby is an excellent employer that prioritises the well-being and professional growth of its employees. With a strong focus on quality, safety, and environmental standards, you will be part of a collaborative work culture that encourages continuous improvement and innovation across multiple office locations. Employees benefit from comprehensive training opportunities and a supportive environment that values their contributions to maintaining safe and efficient workplaces.
