At a Glance
- Tasks: Coordinate quality, compliance, and facilities to ensure operational excellence in railway technology.
- Company: Join a growing rail tech company focused on innovation and performance.
- Benefits: Competitive salary, hybrid working, 27 days leave, and private healthcare.
- Other info: Collaborative team environment with opportunities for career growth.
- Why this job: Make a real impact in a safety-critical sector while developing your skills.
- Qualifications: Experience in quality, compliance, or regulated environments; strong communication skills.
The predicted salary is between 36000 - 60000 € per year.
Be the backbone of quality, compliance and operational excellence. At Resonate, we are on a mission to embed intelligent, connected technology into the operational fabric of railway operations - driving performance, efficiency, and innovation across the network.
Our vision is bold yet clear: to be the trusted partner, leading the modernisation of railway operations through purposeful innovation. We measure our success by the "Resonate Test" - the moment when every Route and Operations Team says, "We couldn’t run the railway without Resonate" and "Have you asked Resonate?" becomes the go-to question for technology solutions.
We’re looking for a Quality & Facilities Coordinator who thrives on organisation, collaboration and continuous improvement. This is a pivotal role that supports the smooth running of our business, ensuring our Integrated Management System (IMS), facilities, contractors and compliance activities all operate to the highest standards.
If you enjoy being the person who brings structure, clarity and assurance to complex environments, this role offers the chance to make a real, visible impact.
Why this role mattersQuality, safety and compliance are fundamental in the rail industry. In this role, you will act as a trusted coordinator and problem-solver, supporting audits, managing key data, working closely with contractors and landlords and helping maintain the systems that underpin how we operate every day. Your work will directly support our Quality, Safety & Environment (QSE) objectives and ensure our teams have safe, compliant and well-managed workplaces.
What you’ll be doing- Help develop and maintain a robust, user-friendly online Integrated Management System (IMS)
- Act as the day-to-day custodian of the Integrated Management System, ensuring documentation integrity, version control and audit readiness
- Administer the internal and external audit programme, ensuring timely completion and close-out of corrective actions
- Monitor the quality and safety performance of contractors and suppliers, supporting continuous improvement
- Coordinate facilities compliance activities, ensuring statutory inspections, landlord obligations and contractor records are complete, current and auditable
- Collate and report key performance data, including OPEX and CAPEX costs for QSE and Facilities
- Maintain access to relevant regulatory and best-practice publications
- Provide essential administrative, budgetary and procurement support to the Quality & Facilities Manager
- Handle sensitive information with professionalism, confidentiality and appropriate security controls
- Experience supporting quality, compliance, facilities or regulated environments
- Strong document control and system administration skills
- Experience coordinating audits, reviews or corrective actions
- Confidence working with data, KPIs and records
- A strong communicator who can build positive relationships with internal teams, contractors and external partners
- Proactive, reliable and motivated by doing things the right way
- Exposure to ISO-based management systems
- Experience in rail or other safety-critical sectors
- Facilities compliance coordination experience
So that you can thrive both in and out of work we offer the following on top of a competitive salary that rewards you for the value you bring:
- A meaningful role in a growing rail technology business with real industry impact
- Exposure to quality, safety and facilities management at an enterprise level
- A collaborative and supportive team environment
- Opportunities to develop your skills and grow your career in a safety-critical sector
- Hybrid working
- 27 days annual leave in addition to public holidays
- 3 “privilege days” scheduled between Christmas/New Year
- Pension plan with matched contributions from 5%-8%
- Private Healthcare that covers you and your immediate dependents
- Group Income Protection cover
- Life Assurance
- Enhanced maternity, paternity, and adoption policies
Quality & Facilities Coordinator employer: Resonate
At Resonate, we pride ourselves on being an exceptional employer, offering a meaningful role as a Quality & Facilities Coordinator within a dynamic and innovative rail technology environment. Our collaborative work culture fosters continuous improvement and professional growth, while our comprehensive benefits package, including hybrid working, generous leave, and private healthcare, ensures that you thrive both personally and professionally. Join us in shaping the future of railway operations and experience the satisfaction of making a tangible impact in a safety-critical sector.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Facilities Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the rail industry, especially those who work at Resonate. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by understanding Resonate's mission and values. Show us how your skills align with our goals in quality and compliance. We love candidates who are passionate about making a difference!
✨Tip Number 3
Don’t just wait for job openings; be proactive! Keep an eye on our website and apply directly when you see a role that fits. It shows initiative and enthusiasm, which we really appreciate.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It’s a great way to reiterate your interest in the Quality & Facilities Coordinator role and remind us why you’re a perfect fit.
We think you need these skills to ace Quality & Facilities Coordinator
Some tips for your application 🫡
Show Your Passion for Quality:When you're writing your application, let your enthusiasm for quality and compliance shine through. We want to see how you can bring structure and assurance to our operations, so share examples of how you've done this in the past!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your experience with document control and system administration. Make it easy for us to see how you fit the role!
Highlight Relevant Experience:Make sure to emphasise any experience you have in regulated environments or with ISO-based management systems. This is key for us, as we’re looking for someone who can hit the ground running in our quality and facilities coordination.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Resonate
✨Know Your Quality Standards
Familiarise yourself with the key quality and compliance standards relevant to the rail industry. Be prepared to discuss how you can ensure adherence to these standards in your role as a Quality & Facilities Coordinator.
✨Showcase Your Organisational Skills
Since this role is all about organisation and coordination, come ready with examples of how you've successfully managed complex projects or systems in the past. Highlight your experience with document control and system administration.
✨Prepare for Audit Scenarios
Anticipate questions related to audits and compliance activities. Think of specific instances where you've coordinated audits or managed corrective actions, and be ready to explain your approach and the outcomes.
✨Build Rapport with Examples
As a strong communicator, it's essential to demonstrate your ability to build positive relationships. Prepare anecdotes that showcase your collaboration with internal teams, contractors, and external partners, emphasising your proactive and reliable nature.
