Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Shape and define innovative products for the railway industry, driving digital transformation.
- Company: Join Resonate, a forward-thinking tech company revolutionising railway operations.
- Benefits: Enjoy hybrid working, 27 days leave, private healthcare, and a competitive salary.
- Why this job: Make a real impact on the future of railways with cutting-edge technology.
- Qualifications: Strong analytical skills and experience in product direction and prioritisation.
- Other info: Collaborative environment with opportunities for continuous learning and growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Us
At Resonate, we are on a mission to embed intelligent, connected technology into the operational fabric of railway operations, driving performance, efficiency, and innovation across the network. Our vision is bold yet clear: to be the trusted partner, leading the modernisation of railway operations through purposeful innovation. We measure our success by the “Resonate Test”, the moment when every Route and Operations Team says, “We couldn’t run the railway without Resonate” and “Have you asked Resonate?” becomes the go-to question for technology solutions. That’s the impact we’re striving for, and we’re looking for talented individuals who share our passion for making it happen. If you’re ready to be part of something transformative, where your work directly enables safer, smarter, and more efficient rail operations, we’d love to hear from you.
Overview of the Role
You will play a pivotal role in shaping and defining the products we take to market, working closely with Product Strategy, senior operational stakeholders and Software Development. The railway industry is undergoing significant change as digital technology replaces paper-based processes, and this role directly influences how that transformation happens. This role is not focused on documentation or backlog maintenance; you will be expected to:
- Lead analysis
- Challenge assumptions
- Apply judgement to ensure solutions deliver genuine operational value
You will operate where:
- Requirements are ambiguous
- Operational risk is high
- Decisions must be made with imperfect information
- Trade-offs between usability, value, risk, and feasibility are unavoidable
Key Accountabilities and Responsibilities
- Strategic Translation & Requirements Definition
- Market, Data & Insight Analysis
- Product Roadmap & Design Collaboration
- Communication & Decision Enablement
Skills and Experience
- Customer-Centric Design & Value Optimisation
- Own the discovery and articulation of customer and operational needs, explicitly recognising differences between users, influencers, and buyers
- Identify pain points, risks, and opportunities for value creation within safety- and performance-critical operational contexts
- Ensure product solutions and interfaces remain intuitive and effective in high-pressure, real-time operational environments
- Dig deeply into the operational needs underpinning high-level product strategy, questioning assumptions to uncover true business needs
- Translate strategic intent into clear, outcome-driven product requirements, inclusive of capability needs and user interactions
- Define requirements, identifying and articulating difficult trade-offs
- Partner with Product Strategy to analyse market trends, customer feedback, and product performance metrics
- Use evidence to inform product design decisions, feature prioritisation, and roadmap evolution
- Contribute meaningfully to research, discovery outputs, and strategy documentation
- Work closely with Product Strategy to clarify product roadmaps and support feature prioritisation
- Lead analysis activities from concept through product design, enabling effective iterative delivery
- Ensure alignment between business, operational, and technical teams throughout design and development
- Translate complex and sometimes conflicting stakeholder needs into clear, actionable product and design intent
- Communicate analysis, rationale, and recommendations confidently to both technical and non-technical audiences
- Enable informed decision-making, not just delivery execution
Essential
- Strong critical and analytical thinking capability, demonstrated through independent problem definition and decision-making in complex operational contexts
- Demonstrable experience influencing product direction and prioritisation, including defining problem statements, evaluating options, and making trade-offs
- Proven ability to operate effectively where requirements are unclear, contested, or evolving, while maintaining momentum and clarity
- Experience leading analysis from initial problem exploration through to product and solution design for technology-enabled products
- Confident working with and constructively challenging senior stakeholders, using evidence and structured thinking to influence outcomes
- Practical experience working in Agile environments, with a clear focus on outcomes, value, and usability
- Strong business acumen combined with demonstrable customer and user empathy, evidenced by solutions that improved operational outcomes
Desirable
- Experience working in operationally critical or regulated domains such as transport, utilities, infrastructure, healthcare, or similar environments
- Exposure to safety-, risk-, or performance-critical systems, where analysis quality directly impacts operational decision-making
Competencies and Behaviours
- Demonstrates a genuine commitment to using technology to address real, high-impact challenges within the UK rail industry, with a clear understanding of operational context and consequences
- A confident and thoughtful contributor who constructively challenges assumptions, navigates competing perspectives, and brings clarity to business objectives, customer needs, and the value of delivery
- Relentlessly curious and inquisitive, comfortable operating in ambiguous and evolving environments, and motivated to design solutions to complex, high-consequence customer problems
- Strong communicator with proven ability to influence and align diverse stakeholders, bridging technical and non-technical audiences through clear, evidence-based communication
- A big-picture thinker who can translate strategic objectives and desired outcomes into clear, practical analysis and design materials that support decision-making
- A collaborative team player who demonstrates adaptability, steps beyond formal role boundaries when required, and shows a clear commitment to continuous learning and growth
Candidates should be able to provide concrete examples demonstrating these behaviours in complex, real-world delivery environments.
Benefits
So that you can thrive both in and out of work we offer the following on top of a competitive salary that rewards you for the value you bring:
- A meaningful role in a growing rail technology business with real industry impact
- Hybrid working
- 27 days annual leave in addition to public holidays
- 3 “privilege days” scheduled between Christmas/New Year
- Pension plan with matched contributions from 5%-8%
- Private Healthcare that covers you and your immediate dependents
- Group Income Protection cover
- Life Assurance
- Enhanced maternity, paternity, and adoption policies
Product Business Analyst in Milton Keynes employer: Resonate
Contact Detail:
Resonate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Business Analyst in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the railway tech industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion for innovation! When you get the chance to speak with potential employers, share your ideas on how technology can transform railway operations. It’ll make you stand out!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d tackle ambiguous requirements or high-risk decisions. Being ready to discuss these scenarios shows you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re genuinely interested in being part of our mission.
We think you need these skills to ace Product Business Analyst in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the railway industry and technology shine through. We want to see that you’re genuinely excited about making a difference in this field!
Be Specific: Use concrete examples from your past experiences to illustrate your skills and achievements. This helps us understand how you’ve tackled challenges and contributed to projects, especially in complex environments.
Tailor Your Application: Make sure to align your application with the job description. Highlight relevant skills and experiences that match what we’re looking for, particularly around analysis and product design.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Resonate
✨Understand the Railway Context
Before your interview, dive deep into the railway industry and Resonate's role in it. Familiarise yourself with how digital technology is transforming operations. This will help you speak confidently about how your skills as a Product Business Analyst can contribute to their mission.
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples where you've led analysis in complex situations. Highlight how you've challenged assumptions and made decisions with imperfect information. This will demonstrate your critical thinking and ability to deliver operational value.
✨Communicate Clearly with Stakeholders
Practice articulating your thoughts clearly, especially when discussing technical concepts with non-technical audiences. Use evidence-based communication to influence outcomes. This skill is crucial for bridging gaps between different teams at Resonate.
✨Emphasise Customer-Centric Design
Prepare to talk about how you've identified customer needs and pain points in previous roles. Discuss how you’ve translated these insights into actionable product requirements. Showing your understanding of user empathy will resonate well with their focus on value optimisation.
