Resonate is seeking a Support Analyst to join our remote, 24/7 nights support team. You’ll troubleshoot Linux, AWS, SQL and web applications, configure monitoring, and collaborate with IT teams to resolve incidents.
You’ll communicate clearly with customers, document resolutions, and contribute to the knowledge base while maintaining strong SLAs and service quality. This role is remote with some office attendance for training or audits.
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Remote Rail Systems Support Analyst employer: Resonate Tech
Resonate Tech is an exceptional employer that values innovation and teamwork, offering a dynamic work culture where IT support professionals can thrive. With flexible remote working arrangements and a 4-on/4-off shift pattern, employees enjoy a healthy work-life balance while benefiting from ongoing training and development opportunities in a supportive environment. Join us to be part of a forward-thinking team that embraces technology and fosters personal growth.
