At a Glance
- Tasks: Drive new client sales and manage the full sales lifecycle in a dynamic SaaS environment.
- Company: High-growth Customer Experience SaaS platform with a passionate customer base.
- Benefits: Competitive salary, uncapped commission, equity participation, and performance-driven culture.
- Other info: Work alongside elite leaders in a mission-critical category with vast untapped opportunities.
- Why this job: Join a high-impact role that directly influences company growth and your earnings potential.
- Qualifications: 5+ years in B2B SaaS sales with proven success in net new logo acquisition.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for a top performing, quota crushing Account Executive to drive net new logo client sales. We are a high growth Customer Experience SaaS platform company with a raving fan customer base. This is a true sales hunter role and ideal for someone who thrives on building pipeline, owning complex sales cycles, and winning strategic deals. You will be responsible for the full sales lifecycle, from outbound prospecting through negotiating and closing net new client contracts, bringing a disciplined, metrics-driven sales approach grounded in the MEDDIC framework.
What You’ll Do
- Own the Full Sales Cycle: Outbound Prospecting → Discovery → Demo → Value Prop Building → Negotiating → Closing
- Consistently generate a High Quality, Diversified Sales Pipeline through strategic outbound efforts and creative prospecting
- Lead a High Quality Discovery process with customers that uncovers pain, quantifies impact, and aligns to business outcomes
- Apply the MEDDIC framework rigorously to qualify and advance sales opportunities
- Build compelling, tailored Value Propositions tied to measurable ROI and customer outcomes that justify their investment in our Customer Experience solution
- Deliver Impactful Product Demonstrations that connect capabilities to real customer challenges and desired business outcomes
- Navigate complex buying committees and engage with multi-threaded stakeholders
- Accurately forecast sales pipeline and revenue with strong deal hygiene
- Negotiate and close contracts while protecting pricing integrity and value
- Partner cross functionally with marketing, product, and customer success to drive deal success
What “Great” Looks Like
- You don’t wait for pipeline. You create it via a Distinct Bias for sales activity.
- You run discovery that customers say is “better than our internal conversations.”
- You can clearly articulate Economic Impact and ROI in every deal.
- You have strong command of Decision Process, Decision Criteria, and Champions.
- You maintain High Win Rates via disciplined qualification. Not by chasing every deal.
- You’re known for Closing Complex, Multi-Stakeholder SaaS Solution Deals.
Required Experience
- 5+ years of successful sales experience in B2B SaaS Sales, preferably in Customer Experience, CX, or adjacent categories.
- Proven track record of exceeding quota in a net new logo, hunter role.
- Deep expertise in the MEDDIC (or MEDDPICC) framework and consistent application in live deals.
- Experience selling into Mid-Market and/or Enterprise Organizations.
- Strong outbound prospecting skills (cold calling, email, social selling).
- Demonstrated ability to run a structured, high-impact discovery process.
- Excellent storytelling and value based selling capabilities.
- Experience managing 2‑3 month and 6‑9 month Complex B2B Sales Cycles.
Core Competencies
- Pipeline generation & territory ownership.
- Executive-level communication.
- Business case & ROI development.
- Objection handling & negotiation.
- Deal strategy & multi-threading.
- Forecast accuracy & CRM discipline.
Why Join Us
- High impact role with direct influence on company growth.
- Strong product market fit in a mission critical category (Customer Experience).
- Performance driven culture with top tier earning potential.
- Opportunity to work alongside elite and innovative Customer Experience leadership.
Compensation
- Competitive base + uncapped commission.
- Accelerators for overperformance.
- Equity participation (where applicable).
If you’re a consistent high performing MEDDIC-driven seller who thrives in hunting and closing net new logo client deals, this is the sales opportunity of a lifetime to earn more commissions than you ever have before. This sales territory and opportunity is huge and untapped!
Senior Account Executive (SaaS Customer Experience) - UK - Remote employer: Resonate CX
Join a dynamic and high-growth Customer Experience SaaS platform that values top performers and offers a performance-driven culture. With a strong focus on employee growth, you will have the opportunity to work alongside innovative leaders while enjoying competitive compensation and uncapped commission potential. Our remote UK position allows for flexibility and autonomy, making it an ideal environment for ambitious sales professionals looking to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Executive (SaaS Customer Experience) - UK - Remote
✨Tip Number 1
Get your networking game on! Connect with industry professionals on LinkedIn and attend virtual events. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Practice your pitch! Be ready to articulate your value proposition clearly and confidently. You want to show potential employers how you can drive sales and create impact right from the get-go.
✨Tip Number 3
Don’t just wait for job openings; create opportunities! Reach out to companies you admire, even if they’re not hiring. A proactive approach can set you apart from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Senior Account Executive (SaaS Customer Experience) - UK - Remote
Some tips for your application 🫡
Show Off Your Sales Skills:When writing your application, make sure to highlight your sales achievements and how you've crushed quotas in the past. We want to see your numbers and the impact you've made in previous roles, so don’t hold back!
Tailor Your Application:Just like you would tailor a pitch for a client, tailor your application to us! Use keywords from the job description and demonstrate how your experience aligns with our needs. This shows you’ve done your homework and are genuinely interested.
Be Clear and Concise:We love a good story, but keep it relevant! Make sure your application is clear and to the point. Highlight your key experiences without rambling on – we appreciate brevity as much as we appreciate detail.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes it easier for us to track your application!
How to prepare for a job interview at Resonate CX
✨Master the MEDDIC Framework
Since this role heavily relies on the MEDDIC framework, make sure you understand it inside out. Prepare examples from your past experiences where you've successfully applied MEDDIC to close deals. This will show that you can hit the ground running and have a structured approach to sales.
✨Showcase Your Pipeline Generation Skills
Be ready to discuss your strategies for generating a high-quality sales pipeline. Share specific tactics you've used in outbound prospecting, whether through cold calling, email campaigns, or social selling. Highlight any creative approaches that led to successful client engagements.
✨Prepare for Complex Sales Cycles
This position involves navigating complex buying committees, so come prepared with stories of how you've managed multi-stakeholder sales processes. Discuss how you identified champions within organisations and tailored your value propositions to meet diverse stakeholder needs.
✨Demonstrate Impactful Storytelling
In your interview, focus on your storytelling abilities. Be ready to articulate the economic impact and ROI of your previous deals. Use compelling narratives that connect your product demonstrations to real customer challenges, showcasing how your solutions delivered measurable outcomes.
