At a Glance
- Tasks: Drive new client sales and manage the full sales lifecycle in a dynamic SaaS environment.
- Company: Join a high-growth Customer Experience SaaS platform with a passionate customer base.
- Benefits: Competitive salary, uncapped commission, equity participation, and mentorship from top sales leaders.
- Other info: Collaborative culture focused on personal and professional growth.
- Why this job: Make a real impact on company growth while developing your sales skills in a supportive team.
- Qualifications: 2-4 years of B2B SaaS sales experience and strong communication skills.
The predicted salary is between 39600 - 48400 £ per year.
About The Role
We're looking for a motivated and results-driven Account Executive to drive net new logo client sales. As part of our high-growth Customer Experience SaaS platform, you'll join a team with a raving fan customer base and strong product-market fit.
This is a sales hunter role ideal for someone who is eager to build pipeline, learn complex sales cycles, and close strategic deals. You will own the full sales lifecycle — from outbound prospecting through negotiating and closing net new client contracts — with guidance and mentorship from senior sales leadership.
What You'll Do
- Own the Full Sales Cycle: Outbound Prospecting → Discovery → Demo → Value Prop Building → Negotiating → Closing
- Generate a quality, diversified sales pipeline through strategic outbound efforts and creative prospecting
- Lead structured discovery conversations that uncover customer pain, quantify impact, and align to business outcomes
- Learn and apply the MEDDIC framework to qualify and advance sales opportunities
- Build tailored value propositions tied to measurable ROI and customer outcomes
- Deliver product demonstrations that connect capabilities to real customer challenges
- Engage with multiple stakeholders across buying committees
- Maintain accurate pipeline forecasting and strong deal hygiene in CRM
- Negotiate and close contracts while protecting pricing integrity
- Partner cross-functionally with marketing, product, and customer success to drive deal success
What "Great" Looks Like
- You are proactive about building pipeline — you don't wait for opportunities to come to you
- You run discovery conversations that customers find genuinely insightful and valuable
- You can clearly communicate the economic impact and ROI of our solution
- You are developing a strong command of Decision Process, Decision Criteria, and Champion identification
- You maintain solid win rates through disciplined qualification
- You are building a track record of closing multi-stakeholder SaaS deals
Required Experience
- 2–4 years of sales experience in B2B SaaS, preferably in Customer Experience, CX, or adjacent categories
- Demonstrated track record of meeting or exceeding quota in a new business or hunter-style role
- Application of the MEDDIC (or MEDDPICC) framework and willingness to grow deep expertise.
- Experience selling into SMB or Mid-Market organizations
- Solid outbound prospecting skills (cold calling, email, social selling)
- Ability to run a structured, outcome-focused discovery process
- Strong communication and storytelling capabilities
- Experience managing 1–3 month and 3–6 month B2B sales cycles
Core Competencies
- Pipeline generation and territory development
- Professional communication across organizational levels
- Business case and ROI articulation
- Objection handling and negotiation
- Deal strategy and stakeholder engagement
- CRM discipline and forecast accuracy
Why Join Us
- High-impact role with direct influence on company growth
- Strong product-market fit in a mission-critical category (Customer Experience)
- Performance-driven culture with strong earning potential
- Mentorship and development from elite Customer Experience sales leadership
- A collaborative environment that invests in your growth
Compensation
- Competitive base + uncapped commission
- Accelerators for overperformance
- Equity participation (where applicable)
If you're a driven, coachable seller who is ready to grow your career in CX SaaS, we'd love to hear from you. This is your opportunity to join a high-growth team, develop your craft, and earn exceptional commissions.
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Account Executive (SaaS Customer Experience) - UK in London employer: Resonate CX
Resonate CX is an exceptional employer that fosters a dynamic and supportive work culture, perfect for ambitious sales professionals looking to excel in the SaaS industry. With a competitive base salary and uncapped commission potential, employees are encouraged to grow their careers while enjoying the vibrant atmosphere of Greater London. The company prioritises employee development and offers numerous opportunities for advancement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive (SaaS Customer Experience) - UK in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Executive (SaaS Customer Experience) - UK at Resonate CX, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Resonate CX. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Executive (SaaS Customer Experience) - UK. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Executive (SaaS Customer Experience) - UK in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Resonate CX:When writing your cover letter, make sure to tailor your message specifically for Resonate CX. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Resonate CX
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Resonate CX that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Resonate CX that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Resonate CX’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
