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- Tasks: Track and trace global shipments, resolve delivery issues, and communicate with stakeholders.
- Company: Join a leading company in the clinical trials industry with over 40 years of experience.
- Benefits: Competitive salary, healthcare, flexible working, and exciting associate events.
- Other info: Access to top training opportunities and a supportive team culture.
- Why this job: Be part of a dynamic team making a real impact in the medical field.
- Qualifications: Strong organisational skills, attention to detail, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
About our Company:
With over 40 years of experience in custom kitting and the Clinical Trials space, our industry-leading experts across our Clinical Services Team have built strong reputations delivering quality products and services backed by deep technical and regulatory expertise. Based in Chorley, the Equipment & Ancillaries Team provide a global service tailored to our customer’s individual needs whereby we will source and supply medical and laboratory equipment to support them in conducting their clinical trials. Wherever they are in the world, wherever their study is taking place, we deliver the right equipment, at the right time, in the most effective way possible.
What we are looking for:
As a Logistics Administrator, you will be primarily responsible for tracking and tracing parcels that are in transit to destinations all over the world. You will be incredibly organised, a great communicator and have a strong attention to detail. You will use critical thinking, logic combined with a persuasive approach, to resolve issues associated with carrier failures, customs clearance and other factors that may impact smooth delivery to our customer sites.
Our high-performance culture is a key strength of our business. Above all, we are a team. All functions are inextricably linked therefore having a strong team ethic and excellent communication skills are essential qualities of all of our associates. Character is as important to us as capability. We are very proud of our associates, their enthusiastic team spirit and their focus on providing exceptional customer service.
What we can offer in return:
This is your chance to join a company operating in a fascinating industry. In return for bringing your skills, knowledge and experience to us, we will help you unlock your full potential by giving you access to the best training and development opportunities. We offer a competitive salary and following applicable qualifying periods of service, you will have access to healthcare, associate events, a company bonus scheme, flexible working, a pension scheme, our Resonant associate reward and recognition scheme and as well as the usual annual leave entitlements, who doesn’t want the day off on their birthday?
How to apply:
If you want to be a part of this incredible team and you think you have what it takes, then what are you waiting for? Apply now and take the next step in your career with Resonant.
What you will be doing for us:
- Track and expedite all shipments on a daily basis and work to resolve any delays with Carriers, Freight Forwarders and Customs etc.
- Communicate with key stakeholders providing updates on delays and requesting information to expedite shipments.
- Update the system with all tracking details and save the Proof of Delivery for future reference.
- Responsible for producing accurate and timely reports to support customer and business needs.
- Carry out invoice verification for all shipments, ensuring that the Invoice value matches the standard or the cost quoted.
- Responsible for maintaining an accurate electronic and manual filing system in relation to all Despatch Documentation in line with requirements for HMRC audit.
- Manage shared mailboxes in line with requirements ensuring timely and accurate responses and ensuring the mailbox is accurately categorised and filed appropriately.
- Complete other ad-hoc duties and provide general administrative support to the Distribution & Warehousing Team.
Logistics Administrator in Chorley employer: Resonant
Contact Detail:
Resonant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Administrator in Chorley
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common logistics scenarios and how to handle them. Think about your past experiences and how they relate to tracking shipments and resolving issues—be ready to share those stories!
✨Tip Number 3
Show off your organisational skills! During interviews, highlight your attention to detail and how you've successfully managed multiple tasks or projects. This is key for a Logistics Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Logistics Administrator in Chorley
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Logistics Administrator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything in order. We want to see how you can juggle responsibilities like tracking shipments and managing documentation.
Communicate Clearly: Great communication is essential for this role. In your written application, use clear and concise language to demonstrate your ability to convey information effectively. We’re looking for someone who can keep stakeholders updated and resolve issues smoothly.
Attention to Detail is a Must: We love candidates who pay attention to the little things! When crafting your application, make sure to showcase examples of how your strong attention to detail has helped you in previous roles, especially when it comes to handling reports and invoices.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website for a seamless experience. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Resonant
✨Know Your Logistics Inside Out
Before the interview, brush up on logistics terminology and processes. Understand how tracking shipments works, what customs clearance entails, and the role of freight forwarders. This knowledge will show that you're not just interested in the job, but that you’re genuinely passionate about the logistics field.
✨Show Off Your Organisational Skills
As a Logistics Administrator, being organised is key. Prepare examples from your past experiences where your organisational skills made a difference. Whether it was managing multiple shipments or keeping track of important documents, having concrete examples ready will demonstrate your capability.
✨Communicate Like a Pro
Since communication is crucial in this role, practice articulating your thoughts clearly and concisely. Think about how you would update stakeholders on shipment delays or resolve issues with carriers. Being able to convey information effectively will highlight your suitability for the position.
✨Emphasise Team Spirit
This company values teamwork highly, so be prepared to discuss how you've worked collaboratively in the past. Share stories that showcase your ability to work well with others, resolve conflicts, and contribute to a positive team environment. This will align with their high-performance culture and character-driven approach.