At a Glance
- Tasks: Provide expert technical support for IV infusion systems and medical devices in clinical trials.
- Company: Join a global life sciences solutions provider dedicated to quality and innovation.
- Benefits: Competitive salary, healthcare coverage, flexible working options, and generous annual leave.
- Other info: Collaborative environment with excellent career progression opportunities.
- Why this job: Make a real impact on patient safety and clinical trial success while developing your skills.
- Qualifications: Hands-on experience with IV infusion systems and strong troubleshooting skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are a global life sciences solutions provider, delivering agile clinical trial and diagnostic services that help our customers navigate the complexities of life‑changing innovation. With over 40 years of experience in custom kitting and clinical trial support, our Clinical Services team combines deep technical and regulatory expertise with a strong track record of delivering high‑quality products and tailored solutions that our customers trust. Based in Chorley, our Equipment & Ancillaries team provides a truly global service, sourcing and supplying medical and laboratory equipment to meet the unique needs of each study.
As a Temporary - IV Infusion Therapy Subject Matter Expert (SME) and Medical Device Technical Service Engineer, you will provide advanced technical expertise across the full lifecycle of clinical trial equipment. You will ensure the reliability, performance, and compliance of IV infusion systems and medical devices through high-quality calibration, maintenance, and repair activities. Your role is critical in supporting patient safety, data integrity, and the successful delivery of global clinical trials.
Key Responsibilities
- Act as SME for IV infusion systems (volumetric and syringe pumps) and a range of medical devices (e.g. ECG, spirometry, blood pressure monitors)
- Perform installation, commissioning, calibration, preventative maintenance, troubleshooting, and repair
- Conduct advanced fault diagnosis and implement effective, sustainable solutions
- Perform flow rate verification, occlusion testing, alarm validation, and electrical safety testing in line with IEC 60601 and ISO standards
- Provide expert technical guidance to internal teams and external stakeholders
Calibration, Compliance & Quality
- Deliver calibration activities in line with ISO 9001, ISO 13485, and ISO 17025 principles
- Maintain accurate service records, calibration certificates, and audit-ready documentation
- Ensure all equipment meets GCP, regulatory, and manufacturer requirements
- Support audits, inspections, and regulatory assessments as a technical SME
Operational & Workflow Management
- Support OTIF delivery and maintain workflow efficiency across the IHE workshop
- Manage tools, spare parts, calibration equipment, and inventory
- Assist with scheduling and prioritisation of engineering tasks
- Maintain accuracy and integrity of ERP systems, including service history and documentation
Collaboration & Continuous Improvement
- Work cross-functionally with QA, Logistics, Warehouse, and Customer Service teams
- Provide technical input into equipment upgrades, procurement, and lifecycle management
- Liaise with OEMs for advanced troubleshooting and product support
- Contribute to process improvements, documentation enhancements, and service optimisation
Customer & Stakeholder Engagement
- Build and maintain strong relationships with internal and external customers
- Respond to complex technical queries in a timely and professional manner
- Communicate technical issues, updates, and resolutions clearly across stakeholders
What We’re Looking For
We’re looking for a highly skilled and hands-on technical expert with strong experience in IV infusion systems and medical devices. You are detail-oriented, proactive, and confident working in regulated environments, with the ability to troubleshoot complex issues and deliver high-quality, compliant solutions. This role is ideal for someone who thrives as a technical specialist, enjoys mentoring others, and is passionate about maintaining the highest standards of quality and service in support of clinical trial success.
Essential Skills and Experience
- Proven hands-on experience in service, maintenance, calibration, and repair of IV infusion pumps (including volumetric and syringe systems)
- Demonstrated ability to perform flow rate verification, occlusion pressure testing, alarm validation, and electrical safety testing in line with IEC 60601 and ISO standards
- Strong experience working with medical devices and biomedical equipment in regulated environments
- Proven experience working within quality and regulatory frameworks (GCP, GMP, ISO 9001, ISO 13485, ISO 17025 principles)
- High level of accuracy in documentation and record-keeping, ensuring audit readiness and compliance
- Proficiency in using calibration tools, test equipment, and diagnostic systems
- Strong fault-finding and troubleshooting capability, including component-level repairs where applicable
- Experience with OEM certifications for infusion pumps or equivalent technical training
- Solid understanding of clinical risk, patient safety, and device compliance requirements
- Strong organisational skills with the ability to manage workload, prioritise tasks, and meet operational deadlines
- Excellent communication and stakeholder engagement skills
- Ability to work independently, using initiative across low to high-risk equipment
- Strong awareness of Health, Safety & Environment (HSE) requirements
- Experience with ERP systems and digital documentation tools
- Physically capable of workshop-based work, including lifting and moving equipment up to 25 kg
Desirable (but not essential)
- Experience within clinical trials, life sciences, or GCP-regulated environments
- Advanced diagnostic and troubleshooting expertise across a broader range of medical devices
- Familiarity with calibration software and digital asset management systems
- Strong ability to interpret technical documentation, schematics, and manufacturer manuals
- Experience mentoring or supporting the development of other engineers
- Experience contributing to continuous improvement or process optimisation initiatives
- Broad exposure to additional medical equipment (e.g. ECG, POC devices, monitoring systems)
- Experience working in a workshop or technical service environment
- Proficiency in Microsoft Office and technical systems
What We Offer
At Resonant, we’re more than a leading life sciences company, we’re a global team united by a shared purpose: the uncompromising pursuit of quality to help our customers move science forward. When you join us, you become part of a growing global community of more than 850 dedicated professionals. In return for your skills, knowledge, and experience, we are committed to helping you thrive, offering access to high-quality learning, development, and career progression opportunities so you can reach your full potential. This role is based on-site, with a requirement to work from the office for 5 days per week. Our competitive reward package includes, following qualifying periods: Healthcare coverage, Pension scheme, Flexible working options, Associate engagement activities and wellbeing initiatives, Generous annual leave, plus an extra day off to celebrate your birthday.
Join Us
Whether you bring a background in life sciences or proven operational expertise, this is your opportunity to be part of a collaborative, high-performing team making a real difference. If you’re ready to take the next step in your career and help clients move their life science programmes forward with clarity and purpose — we’d love to hear from you. Apply now and join Resonant.
IV Infusion Therapy - SME - & Medical Device Technical Service Engineer in Chorley employer: Resonant
At Resonant, we pride ourselves on being a leading life sciences solutions provider with a strong commitment to quality and innovation. Our collaborative work culture in Chorley fosters professional growth through access to high-quality learning and development opportunities, while our competitive benefits package, including healthcare coverage and flexible working options, ensures that our employees feel valued and supported. Join us and be part of a dedicated team making a meaningful impact in the world of clinical trials and medical devices.
StudySmarter Expert Advice🤫
We think this is how you could land IV Infusion Therapy - SME - & Medical Device Technical Service Engineer in Chorley
✨Leverage Medical Community Events
Get yourself out there and join local medical meetups and health fairs. These events are gold mines for networking and might even lead you straight to opportunities at places like Resonant. Don’t shy away from chatting with professionals in the industry; they can provide insight or even a foot in the door for that temporary role as a IV Infusion Therapy - SME - & Medical Device Technical Service Engineer.
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✨Utilise University Career Centres
If you’re currently studying or recently graduated, tap into your university's career services. They often have access to temporary positions and can connect you with organisations like Resonant looking for part-time help. Don't miss out on those opportunities!
✨Showcase Your Skills Publicly
Develop a portfolio that showcases any relevant projects or skills, even if they’re voluntary or part-time. Having something tangible to present to Resonant will make you stand out. Consider starting a blog or contributing to forums in human medicine to increase your visibility.
We think you need these skills to ace IV Infusion Therapy - SME - & Medical Device Technical Service Engineer in Chorley
Some tips for your application 🫡
Highlight Your Relevant Experience:In the human medicine field, it's crucial to showcase any relevant clinical or research experience you have. Even for temporary roles, mention internships, volunteer work, or any shadowing you’ve done with healthcare professionals to demonstrate your passion and familiarity with the field.
Certifications Count!:Don't forget to include any medical certifications or training you've completed, even if they’re temporary. These could be things like CPR or first aid certifications, which are often essential in human medicine roles and can set you apart from other applicants.
Show Your Eagerness to Learn:Since this is a temporary role, your motivation to learn and adapt is key! Use your cover letter to express your excitement about gaining real-world experience and how this role aligns with your career aspirations in human medicine. Let them know you're keen to absorb every bit of knowledge!
Tailor Your CV for Each Application:Make sure to customise your CV for Resonant by highlighting experience and skills that match the job description. Use relevant keywords and phrases specific to human medicine, so your application really stands out and shows you’re genuinely interested in this temporary opportunity.
How to prepare for a job interview at Resonant
✨Show Off Your Skills in Action
In the human medicine field, practical skills are a must. If your temporary role involves patient interaction or technical procedures, be ready to discuss specific examples where you've put your skills to use. They might even throw in a scenario-based question to see how you handle real-life situations, so think through your experiences!
✨Stay On Top of Current Practices
Human medicine is always evolving, so brush up on the latest treatment protocols and technologies relevant to your field. Mentioning recent innovations or case studies during your interview with Resonant not only shows your passion but also your commitment to staying informed in a fast-paced environment.
✨Be Ready to Discuss Flexibility
Since this is a temporary position, your ability to adapt is key. Prepare a few anecdotes about times you've quickly changed your approach or filled in for a colleague. Resonant will want to know that you can seamlessly step into various roles as needed.
✨Highlight Your Learning Mindset
Temporary roles in human medicine often lead to valuable learning experiences. Emphasise your eagerness to learn and grow in this position. Be ready to express how quickly you can pick up new skills, and how you're looking to make the most of your time in the role at Resonant.
