At a Glance
- Tasks: Support invoicing processes and ensure accurate billing for clinical trial services.
- Company: Join a global life sciences solutions provider with over 40 years of experience.
- Benefits: Competitive salary, healthcare coverage, flexible working options, and generous annual leave.
- Other info: Collaborative environment with opportunities for career growth and professional development.
- Why this job: Make a real impact in the life sciences field while developing your skills.
- Qualifications: Detail-oriented with experience in invoicing or finance administration preferred.
The predicted salary is between 34200 - 41800 £ per year.
Job Description Summary
Who We Are & What We Do
We are a global life sciences solutions provider, delivering agile clinical trial and diagnostic services that help our customers navigate the complexities of life‑changing innovation.
With over 40 years of experience in custom kitting and clinical trial support, our Clinical Services team combines deep technical and regulatory expertise with a strong track record of delivering high‑quality products and tailored solutions that our customers trust.
Based in Chorley, our Equipment & Ancillaries team provides a truly global service, sourcing and supplying medical and laboratory equipment to meet the unique needs of each study.
From single-site trials to complex, multi-country programmes, we ensure our customers have the right equipment, in the right place, at the right time, enabling them to focus on delivering successful clinical outcomes, wherever their trials take place.
- How will you make an impact & Requirement
- Role Mission
As a Logistics Import Team Administrator, you will play a key role in ensuring the accurate and timely generation of invoices for completed services, supporting both operational efficiency and financial performance.
You will help maintain high levels of billing accuracy, provide valuable invoicing insights to management, and contribute to continuous improvement initiatives across the business.
Working closely with Logistics, Finance, and operational teams, you will help ensure billing processes are completed efficiently, issues are resolved quickly, and reporting is delivered accurately.
Compliant, and cost-effective movement of clinical trial equipment and materials across global supply chains.
This is a 12 months fixed term contract.
Key Responsibilities
- Raise invoices accurately and efficiently for completed services in line with company procedures and customer requirements.
- Review invoicing documentation to ensure all required information is complete, accurate, and ready for submission.
- Maintain a high level of attention to detail to minimise invoicing errors, rework, and billing delays.
- Monitor and analyse invoice approval failures, identifying trends, root causes, and opportunities for improvement.
- Investigate invoicing discrepancies and collaborate with relevant teams to implement corrective actions.
- Produce regular reporting on invoicing performance, invoice values, and key operational metrics.
- Maintain accurate invoicing records, supporting documentation, and audit trails.
- Support weekly, monthly, and ad hoc reporting requirements by providing accurate invoicing data and analysis.
- Identify opportunities to improve invoicing accuracy, efficiency, and overall process performance.
- Participate in continuous improvement initiatives and departmental projects.
- Support the wider Logistics team with administrative and operational tasks as required.
- Undertake additional duties as reasonably requested to support business and customer needs.
- What We’re Looking For
We’re looking for a highly organised and detail-oriented professional who enjoys working with data, processes, and financial information.
You will be proactive, analytical, and committed to delivering high levels of accuracy while managing multiple priorities.
This role is ideal for someone who takes ownership of their work and continually looks for ways to improve processes and performance.
Essential skills and experience
- Previous experience in invoicing, billing, finance administration, sales administration, logistics administration, or a similar role is a plus.
- Strong attention to detail with a commitment to accuracy and data quality.
- Experience reviewing, processing, and validating financial or operational documentation.
- Strong analytical skills with the ability to identify trends, discrepancies, and root causes.
- Excellent organisational and time management skills, with the ability to manage multiple tasks and deadlines.
- Proficiency in Microsoft Office applications, particularly Excel.
- Strong written and verbal communication skills.
- Ability to work independently and take ownership of assigned responsibilities.
- Experience maintaining accurate records and supporting reporting activities.
- Strong problem-solving skills and a proactive approach to issue resolution.
- Demonstrated ability to collaborate effectively across multiple teams and departments.
- Continuous improvement mindset with a focus on process optimisation and efficiency.
Desirable (but not essential)
- Experience working within a logistics, transportation, supply chain, or operational environment.
- Familiarity with ERP systems, invoicing platforms, or financial management systems.
- Experience producing KPI reports, financial reports, or operational performance metrics.
- Understanding of invoice approval workflows and financial controls.
- Experience identifying and implementing process improvements.
- Knowledge of compliance, audit, or record-retention requirements.
- Experience supporting month-end financial activities.
- Advanced Excel skills, including Pivot Tables, VLOOKUPs, and data analysis.
What We Offer
At Resonant, we’re more than a leading life sciences company, we’re a global team united by a shared purpose: the uncompromising pursuit of quality to help our customers move science forward.
When you join us, you become part of a growing global community of more than 850 dedicated professionals.
In return for your skills, knowledge, and experience, we are committed to helping you thrive, offering access to high-quality learning, development, and career progression opportunities so you can reach your full potential.
This role is based on-site, with a requirement to work from the office for a minimum of 2 days per week to support close collaboration and operational effectiveness.
Our competitive reward package includes, following qualifying periods
- Healthcare coverage
- Company bonus scheme
- Pension scheme
- Flexible working options
- Associate engagement activities and wellbeing initiatives
- Generous annual leave, plus an extra day off to celebrate your birthday
- Join Us
Whether you bring a background in life sciences or proven operational expertise, this is your opportunity to be part of a collaborative, high-performing team making a real difference.
If you’re ready to take the next step in your career and help clients move their life science programmes forward with clarity and purpose—we’d love to hear from you.
Apply now and join Resonant.
Clinical Operations Support Associate in Chorley employer: Resonant
As a leading employer in the finance sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programs and leadership development opportunities, ensuring that our team members thrive in their careers. With a strong focus on work-life balance and a supportive culture, we empower our employees to make a meaningful impact while enjoying the flexibility of remote work.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Operations Support Associate in Chorley
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Clinical Operations Support Associate in Chorley
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Clinical Operations Support Associate in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Resonant. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Resonant
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Resonant and demonstrate your readiness to engage with their systems right away.
