Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver hands-on technical services and lead continuous improvement initiatives in a dynamic engineering environment.
- Company: Join a leading research services company committed to innovation and quality.
- Benefits: Enjoy competitive salary, professional development, and opportunities for career growth.
- Why this job: Make a real impact on global clinical studies while enhancing your technical skills.
- Qualifications: 5+ years in technical services with strong electrical/electronic background required.
- Other info: Collaborative culture with opportunities to train and mentor new talent.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Role Overview – Equipment & Ancillaries (MESM) Based in Chorley, UK, within the IHE (In-House Engineering) workshop, this role supports global clinical studies under the direction of the Global Service Manager (GSM). You’ll deliver hands-on technical services across a wide range of clinical specialties and contribute to product lifecycle management and continuous process improvement.
Responsibilities
Technical Services
- Commissioning, maintenance, calibration, repair, and technical support
- Manage shared mailboxes and service documentation in ERP
- Respond to equipment recalls and alerts
- Support inventory receipts and counts
Equipment Types
- Patient monitoring, EKGs, Holter/stress systems
- Point-of-care devices, haematology analyzers
- Perform complex technical duties ensuring safety and reliability
- Lead audits, review team outputs, and propose procedural changes
- Liaise with suppliers for technical/commercial data under NDA
- Manage DMR/NCP reporting and ensure quality targets are met
- Lead kaizen-based improvements and 6S workshop standards
- Eliminate waste and enhance stakeholder value
- Manage defects and support continuous improvement
Analytical Judgement
- Analyze complex issues and contribute to safety-focused decisions
- Balance health & safety with operational demands
Cross-Functional Support
- Build strong internal/external relationships
- Represent Resonant’s mission, vision, and values
Technical Support
- Research specs, resolve customer issues, and support documentation
- Collaborate with Marketing, Sales, Ops, and QA
- Participate in customer intimacy programs and cross-functional projects
Training & Oversight
- Train apprentices and new hires
- Direct subcontractors and external services
- Travel for training and maintain ongoing education
Biomedical Duties
- Routine maintenance, calibration, and troubleshooting
- Safety testing and compliance assurance
- Documentation and inventory management
- Evaluate new devices and implement preventive schedules
Qualifications
- 5+ years in technical services, engineering, or quality
- Desired certifications: Medical devices, infusion systems, lab equipment
Skills & Abilities
- QMS experience (ISO 9001)
- Knowledge of global standards and legislation
- Strong electrical/electronic background
- Ability to work independently on high-risk equipment
- Excellent communication and organizational skills
- Physically fit for equipment handling
- Experience with ISO 17025 / ISO 13485
- Infusion pump maintenance
- Supervisory experience
- Proficiency in MS Office 365
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Engineering and Information Technology
Industries
- Research Services
#J-18808-Ljbffr
In House Engineering Quality & Continuous Improvement Lead & Service Engineer employer: Resonant Clinical Solutions
Contact Detail:
Resonant Clinical Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In House Engineering Quality & Continuous Improvement Lead & Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and medical device sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your technical services experience and continuous improvement projects. When you get the chance to chat with potential employers, this will help you stand out from the crowd.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or mentors. Focus on articulating your experience with equipment maintenance, quality management systems, and how you've led improvements in past roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job!
We think you need these skills to ace In House Engineering Quality & Continuous Improvement Lead & Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your technical services experience and any relevant certifications to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the In House Engineering Quality & Continuous Improvement Lead role. Share specific examples of your past achievements in engineering and quality improvement.
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to mention your experience with medical devices, calibration, and any QMS knowledge you have. This will help us understand how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Resonant Clinical Solutions
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to patient monitoring, EKGs, and other equipment mentioned in the job description. Be ready to discuss your hands-on experience with these devices and how you've contributed to their maintenance and calibration.
✨Showcase Continuous Improvement Mindset
Since this role focuses on continuous process improvement, come prepared with examples of how you've led kaizen initiatives or implemented 6S standards in previous roles. Highlight any specific outcomes that demonstrate your ability to enhance efficiency and eliminate waste.
✨Demonstrate Strong Communication Skills
You'll need to build strong relationships with various stakeholders, so practice articulating your thoughts clearly. Think about how you can convey complex technical information in a way that's easy for others to understand, especially when liaising with suppliers or training new hires.
✨Prepare for Scenario-Based Questions
Expect questions that assess your analytical judgement and decision-making skills. Prepare for scenarios where you might need to balance health and safety with operational demands. Think through how you would approach these situations and be ready to explain your reasoning.
