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For Companies At a Glance
- Tasks: Lead product development from concept to launch, ensuring customer needs are met.
- Company: Join a forward-thinking tech company focused on risk intelligence and user safety.
- Benefits: Enjoy competitive pay, flexible working, and a range of health and wellness perks.
- Why this job: Make a real impact by shaping products that protect brands and users online.
- Qualifications: Experience in product management, especially in SaaS or tech environments.
- Other info: Collaborative culture with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Description
Position at Resolver
The Product Manager will be responsible for products throughout their lifecycle. From identifying candidate Products and services based on market opportunities, through design, productionisation, release, operation and retirement / migration. You will work closely with the Corporate Division as well as Technical Teams and Customer Success. As a Product Manager you will be responsible for the product roadmap to address the developments needed to detect toxic, illegal and brand damaging social media content to protect our customers and their brands. You will also think carefully about the User Experience that underpins customer satisfaction with our products. You will have had customer facing experience, and will be motivated to engage with our customers to really understand the market and their individual needs. As a result of this, you will be expected to be comfortable working at strategic as well as operational (and occasionally tactical) levels. In this role, you will develop a deep understanding of key competitors and relentlessly focus on our unique value proposition and points of differentiation. Working with senior stakeholders you will carefully consider the market focus of our products and ensure that our risk coverage, reporting outputs and data analytics lead the field in the sectors in which we choose to play. You will collaborate closely with the Account Management, Service Quality, Human Intelligence and Service Desk teams to ensure you collate all customer requirements, as well as the internal requirements for the product / service development. You will be an advocate for our customers and our users (Human Intelligence Analysts), internal and external, and will coordinate the people and process with the technology. Ideally, you will have previously worked in a SaaS / Technology environment where you have partnered with and represented external customers, acting as an advocate for their needs. You’ll also understand UX / UI and will ensure this is factored into the roadmap and development activities. Our services offer a blend of Technology and Human skills and managing this blend is a major factor in our success.You will own the delivery of product development activities, ensure release management activities including documentation and training are delivered, and monitor and drive adoption.
Responsibilities
- Identifying and prioritising problems to solve and Product feature ideas
- Ensure that all parties have clear understanding of the end goal and are focussed on delivering the outcomes
- Creating a vision so that the development team can clearly understand the expected outcome for the user
- Write customer-based story for what the product needs to do and assign work based on required features
- Manage the prioritisation of work based on a range of factors.
- Scope work items / tickets that need to be executed to complete the development work
- Chart and monitor progress toward product completion for each component and the final product
- Test results with a structured approach (hypothesis, evaluation) in order to learn, adjust and innovate
- Writing analysis plans for projects, contributing to RFPs, pitching ideas effectively and persuasively to stakeholders
- Sign off all customer-facing product releases
- Managing the entire product line life cycle from strategic planning to tactical activities, including developing or standing up core capabilities
- Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.
- Driving a solution set across development teams (primarily Development / Engineering, and Marketing Communications) through market requirements, product contract, and positioning
- Partner on the messaging for the GTM plan, working with all departments to execute including driving awareness & buy-in
- Overseeing multiple concurrent successful product builds and deliver using diverse capabilities and teams – statistics, software, consulting – and ensure continuous improvements of project or product delivery
- Coordinate work with other software development and infrastructure teams to incorporate product components in the final product.
- Use excellent communication skills to present and translate meaningful technical concepts to lay-audiences
Qualifications and Experience
- Consistent track record for solving critical problems on enterprise products with the ability to navigate technical tradeoffs in application and platform development.
- Experience of the context / domain we work in (Risk Intelligence / Moderation / Security / Internet Safety).
- Proven track record of prioritising and making data-driven decisions on requirements and deliverables in a rapidly changing environment where the best outcome is achieved
- Extensive experience in product management, ideally in a B2B SAAS / technology environment.
- Previous experience working within a fast-paced, customer-driven environment
- Expertise in managing key stakeholders including development teams and wider business
- Experience of a fast-paced, cutting edge technology environment.
- Degree educated (or equivalent) or of degree calibre
Benefits
Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision. We offer an excellent salary and benefits package which includes :
- Market competitive pay rates based your skills and experience
- Discretionary bonus scheme / commission scheme with payment based on revenue generated as a result of generated sales leads
- 33 days holiday including Bank Holidays
- Critical Illness insurance
- Life Insurance Cover
- Healthcare Cash Plan / Healthcare, dental and vision plan
- An attractive pension / 401k retirement plan scheme
- Cycle to Work Scheme
- Employee perks schemes offering discounts, rewards, giveaways and more
- Mental health wellbeing portal and access to an in-house clinical psychologist
- Flexible working opportunities
Statement
Statement: #LI-Hybrid
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Product Manager employer: Resolver
Contact Detail:
Resolver Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their market position and think about how you can contribute to their goals. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Product Manager. Highlight your customer-facing experience and how you've tackled similar challenges in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Manager role. Highlight your experience in product lifecycle management and customer engagement, as these are key aspects of the job. We want to see how your skills align with our needs!
Showcase Your UX/UI Knowledge: Since understanding user experience is crucial for this role, don’t forget to mention any relevant projects or experiences where you’ve improved UX/UI. We love seeing how you can advocate for users while managing product development.
Be Data-Driven: Demonstrate your ability to make data-driven decisions by including examples of how you've used analytics in past roles. This will show us that you can prioritise effectively and adapt to changing environments, which is super important for a Product Manager.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Resolver
✨Know Your Product Inside Out
Before the interview, dive deep into the products and services offered by the company. Understand their unique value propositions and how they stand out in the market. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Prepare for Customer-Centric Questions
As a Product Manager, you'll need to demonstrate your understanding of customer needs. Be ready to discuss your previous experiences with customer engagement and how you've used feedback to shape product development. Think of specific examples that highlight your ability to advocate for users.
✨Showcase Your Strategic Thinking
The role requires balancing strategic and operational tasks. Prepare to discuss how you've prioritised product features based on market research and customer insights. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your decision-making process.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this position. Practice explaining complex technical concepts in simple terms, as you’ll need to present ideas to various stakeholders. Consider doing mock interviews with friends or colleagues to refine your delivery and ensure clarity.
