Training and Development Manager

Training & Development Manager – Resolve Collective (Manchester)

Full-time | On-site | Manchester

About Resolve Collective

Resolve Collective is a performance-focused organisation based in Manchester. We support the growth of high-potential individuals and partner with well-known UK brands to deliver
face-to-face sales and marketing campaigns
that prioritise professionalism and positive customer experience.

We are seeking a
Training & Development Manager
to build structured learning pathways, strengthen team capabilities, and support a culture of continuous improvement.

Role Overview

The Training & Development Manager will design, deliver, and refine training programmes that improve core skills, operational performance, and progression opportunities across the organisation.

You will work directly with team leads to identify development needs and build clear, structured frameworks for individuals who operate within
customer-facing, face-to-face sales environments
.

This role suits someone who values clarity, structure, consistency, and measurable development.

Key Responsibilities

• Develop and deliver structured training programmes across onboarding, skills development, leadership training, and performance improvement
• Collaborate with department leads to identify training needs and define progression frameworks
• Facilitate group training sessions, workshops, and one-to-one coaching
• Implement systems to track training effectiveness and individual skill progression
• Adapt training to support individuals working in
  face-to-face sales and customer engagement campaigns
• Identify individuals with strong potential and support their development into advanced roles

Ideal Candidate Profile

• Experience in Training, Learning & Development, People Management, or Talent Development
• Confident communicator with experience delivering group training
• Strong organisational skills and attention to detail
• Comfortable working in a fast-paced, people-focused environment
• Motivated by developing others and maintaining high standards
• Commitment to ongoing personal and professional growth

What We Offer

• Clear, structured progression opportunities as the organisation grows
• A high-performance environment focused on professional development and self-leadership
• Supportive leadership and a culture based on independence, discipline, and continuous improvement
• A collaborative on-site team environment in Manchester
• Performance based compensation

How to Apply
Interested applicants should submit their CV through LinkedIn. Shortlisted candidates will be contacted regarding next steps.