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- Tasks: Support the team in managing campaigns and building customer relationships.
- Company: Join Resolve, a people-first organisation in Manchester with a focus on growth.
- Benefits: Full training, competitive salary, and clear career progression opportunities.
- Why this job: Kickstart your management career with hands-on experience and mentorship.
- Qualifications: Strong communication skills and a positive attitude; no prior experience needed.
- Other info: Enjoy a supportive and friendly work environment while developing your skills.
The predicted salary is between 24000 - 36000 £ per year.
Location: Manchester (Full-time, On-site)
Join Resolve – Start Your Management Career with a Growing Company. Resolve is an established and expanding people first organisation based in Manchester. We work with recognised UK brands in sectors such as energy and telecommunications, helping them strengthen customer relationships and grow revenue through professional, in-person customer engagement. As we continue to grow, we are seeking a Trainee Manager to join our team and develop a rewarding, long-term career on a management track. This is a fantastic opportunity for someone looking to take their first step into a professional role, with full training, guidance, and clear progression available.
About the Role
As a Trainee Manager, you’ll learn the foundations of people, performance and customer relationship management while supporting the wider team. You’ll gain hands-on experience working with customers, handling enquiries, supporting campaign activity and contributing to day-to-day operations. You’ll receive structured training, coaching, and day-to-day support to help you build the skills and confidence to grow into a successful Manager within Resolve.
Key Responsibilities
- Support the team with campaign management and customer acquisition services.
- Learn how to manage customer accounts and build strong client relationships.
- Assist in handling enquiries and maintaining accurate, up-to-date records.
- Communicate with customers in-person with professionalism and confidence.
- Collaborate with internal teams to ensure smooth and efficient daily operations.
- Contribute to team goals, performance targets and overall business success.
- Participate in training sessions and actively develop your product, commercial and management knowledge.
Skills and Qualities
- Strong communication and interpersonal skills.
- A positive, proactive and eager-to-learn attitude.
- Good organisational and time management abilities.
- Ability to work well in a team and take initiative when needed.
- High level of honesty, work ethic and reliability.
- No prior management experience required – full training will be provided.
What We Offer
- Full training and ongoing mentoring from experienced team members and managers.
- Clear career progression opportunities within a growing company.
- Competitive starting package with potential for growth.
- Full-time, permanent position – on-site in Manchester.
- Supportive, friendly and professional working environment.
Why Join Resolve?
Resolve is committed to developing talent from within. Joining as a Trainee Manager gives you the opportunity to learn from experienced professionals, gain valuable business and leadership skills, and progress into a long-term career in management and account development. We value enthusiasm, integrity, work ethic and growth — and we’re ready to invest in your success.
Trainee Manager (Entry Level) in Manchester employer: Resolve
Contact Detail:
Resolve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Manager (Entry Level) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a friend or family member and do some mock interviews. Focus on common questions and how to showcase your communication skills and eagerness to learn, which are key for the Trainee Manager role.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to come up. Reach out directly to companies you’re interested in, like Resolve, and express your enthusiasm for potential opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Keep learning! Take advantage of online courses or workshops related to management and customer relations. This not only boosts your skills but also demonstrates your commitment to personal growth, making you a more attractive candidate.
We think you need these skills to ace Trainee Manager (Entry Level) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Highlight any relevant experience, even if it's from school or part-time jobs, that shows your communication skills and eagerness to learn.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you're excited about the Trainee Manager role at Resolve. Share your passion for customer engagement and how you align with our people-first approach.
Showcase Your Team Spirit: Since teamwork is key in this role, mention any experiences where you've successfully collaborated with others. Whether it's in sports, group projects, or volunteer work, let us know how you contribute to team success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Resolve
✨Know the Company Inside Out
Before your interview, take some time to research Resolve. Understand their values, mission, and the sectors they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Trainee Manager, strong communication is key. During the interview, practice clear and confident speaking. Use examples from your past experiences where you've successfully communicated with others, whether in a team setting or while handling customer interactions.
✨Demonstrate Your Eagerness to Learn
Since this role is entry-level, employers are looking for candidates who are eager to learn and grow. Be prepared to discuss how you’ve approached learning new skills in the past and express your enthusiasm for the training and development opportunities offered by Resolve.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within Resolve. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
