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- Tasks: Lead a team, manage orders, and deliver top-notch customer service daily.
- Company: Join a dynamic team at Resolute Recruitment, a trusted employment business.
- Benefits: Enjoy a competitive salary of £28,000 and a permanent position with Monday to Friday hours.
- Why this job: Be part of a supportive culture where your leadership skills can shine and make an impact.
- Qualifications: Experience in customer service supervision is essential; strong computer and communication skills are a must.
- Other info: Immediate start available; apply quickly as spots are filling fast!
The predicted salary is between 22400 - 33600 £ per year.
Customer Services Supervisor – Hinckley ~ Permanent ~ Immediate Start Location: Hinckley, Leicestershire Customer Services Supervisor Pay rate: • £28,000 per Year Starting Salary Customer Services Supervisor Job role: • General admin duties • Leading the current Team • Ensuring all orders are on the system will all information inputted correctly. • Supplying excellent levels of customer service. • Permanent Position. Customer Services Supervisor Shift pattern: • Monday to Friday • 08:00 – 17:00 What we are looking for in an Customer Services Supervisor: • Must have good computer skills (Microsoft packages such as Word, Excel etc.) • Proven Customer Services Supervisor experience is required for this role • Administration experience is ideal but not essential • Must have excellent communication skills • Must work well with others and as an individual DON’T DELAY! APPLY TODAY!! Resolute Recruitment is acting as an Employment Business in relation to this vacancy. Keywords warehouse, operative, warehouse operative, FLT, fork lift truck, reach, counterbalance, LLOP, general, labourer, rugby, work, nights, shift, night shift, yard, yard operative, van, truck, trailer, lorry, hgv, worker, working, nights, night shift, loading, shifting, rugby, Warwickshire, lutterworth, crick, Daventry, Northamptonshire, ongoing, days, day, loader, unloader, days, day, permanent, work, temporary, ongoing, Coventry, Warwickshire, Picker, packer, loader, unloader, warehouse. general operative, operative, gen op, picking, packing, manager, management, supervisor, warehouse supervisor, warehouse manager, transport, transport administrator, nights, night planner, planner, transport planner, night, 4 on 4 off, 4 on, transport planner, planner, route planner, route, Birmingham, west midlands, traffic, transport advisor, traffic advisor, controller, traffic controller, transport, controller, coventry, admin, administrator, invoice, invoicing, POD, clerk, admin, 4 on 4 off, 4 on, 4 off, administrator, DAY, DAYS, night, nights
Customer Services Supervisor employer: Resolute Recruitment
Contact Detail:
Resolute Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Supervisor
✨Tip Number 1
Familiarise yourself with the specific customer service tools and software that are commonly used in the industry. This will not only boost your confidence but also demonstrate your proactive approach to potential employers.
✨Tip Number 2
Brush up on your leadership skills, as this role involves leading a team. Consider examples from your past experiences where you successfully managed or motivated a team, and be ready to discuss these during the interview.
✨Tip Number 3
Prepare to showcase your communication skills by practising common customer service scenarios. Think about how you would handle difficult customers or resolve conflicts, as these are likely to come up in discussions.
✨Tip Number 4
Network with current or former employees in similar roles to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and stand out during the application process.
We think you need these skills to ace Customer Services Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and administration. Emphasise any supervisory roles you've held and specific achievements that demonstrate your leadership skills.
Craft a Strong Cover Letter: Write a cover letter that addresses the key requirements of the Customer Services Supervisor role. Mention your experience with Microsoft packages and your ability to provide excellent customer service, as well as your communication skills.
Showcase Team Leadership: In your application, provide examples of how you've successfully led a team in the past. This could include specific challenges you faced and how you overcame them, demonstrating your ability to work well with others.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a supervisory role.
How to prepare for a job interview at Resolute Recruitment
✨Showcase Your Leadership Skills
As a Customer Services Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivated your team to achieve their goals.
✨Demonstrate Excellent Communication
Communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively communicated with customers and team members in the past.
✨Familiarise Yourself with Microsoft Packages
Since good computer skills are essential, brush up on your knowledge of Microsoft Word and Excel. Be ready to discuss how you've used these tools in previous roles to manage data or create reports.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to handle difficult customer situations or resolve team conflicts, and be ready to explain your approach and the outcomes.
