Resolute Recruitment seeks an experienced Customer Service Team Leader to oversee and motivate the customer service team, delivering exceptional service and driving continuous improvement.
You will lead daily operations, train staff, analyse feedback and metrics, and collaborate with other departments to ensure seamless service delivery across channels. Strong English communication is essential, with multilingual abilities advantageous.
#J-18808-LjbffrCustomer Service Team Lead: Elevate Experience employer: Resolute Recruitment
Join a dynamic engineering company in Tamworth that values its employees and fosters a supportive work culture. With competitive pay rates and immediate start opportunities, we prioritise your growth through ongoing training and development. Experience a collaborative environment where your skills are recognised and rewarded, making it an excellent place for those seeking meaningful employment.