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- Tasks: Build and maintain customer relationships while driving sales in a hybrid role.
- Company: Join a leading medical device company focused on health and innovation.
- Benefits: Flexible working, supportive culture, and opportunities for personal growth.
- Why this job: Make a real impact in healthcare while developing your sales skills.
- Qualifications: Passionate, motivated individuals with B2B sales experience preferred.
- Other info: Diverse and inclusive workplace that values your unique ideas.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for an Inside Sales Account Manager to join our Sales team in the UK. This is a hybrid position based in Harwell, Oxfordshire. The primary role of the Inside Sales Account Manager function is to develop and maintain relationships with the assigned customers and accounts for a location, region or division. Key deliverables include acting as the primary contact for operational and tactical issues representing delivery of all services to the customer and identifying new sales opportunities within existing accounts.
Responsibilities:
- The primary objective of the Inside Sales Account Manager is to deliver an exceptional customer experience through customer calls (virtually), selling the ResMed respiratory portfolio in a targeted approach, providing product and technical information, preparing quotes, facilitating training/educational programs and managing problem resolution.
- Maintain and grow market share across target accounts by delivering exceptional customer service, executing team driven objectives and assisting with training needs.
- Assist Commercial Manager UK in supporting Territory Business Managers in preparing quotes.
- Develop, maintain, and grow customer relationships within target accounts.
- Develop and enhance these relationships through routine customer virtual meetings selling ResMed's portfolio including educational programs, product in-services, and handling problem resolution.
- Professionally represent ResMed as the subject matter expert on the broad portfolio of products and solutions.
- Work closely with the Commercial Manager, Clinical team and Sleep Sales Management team in evaluating sales trends and monitoring changes to the business environment.
- Document activities within the Customer Relationship Management (CRM) system.
Qualifications and Experience:
- Highly motivated with a passion to drive results.
- Highly accountable driving continuous improvement.
- Self-starter with proven leadership qualities.
- Excellence in all forms of communication.
- Demonstrated ability to develop and build strong customer relationships.
- Team player with strong work ethic and a can-do attitude.
- Experience/willingness to adopt Salesforce.com (SFDC) or similar customer relationship management (CRM) platform.
- Degree or equivalent qualification.
- More than 2 years relevant business experience in B2B sales support; medical device industry experience/knowledge preferred.
If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
Inside Sales Account Manager in Didcot employer: ResMed
Contact Detail:
ResMed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Account Manager in Didcot
✨Tip Number 1
Get to know the company inside out! Research ResMed's products and values so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Prepare a brief introduction about yourself that highlights your experience and what makes you a great fit for the Inside Sales Account Manager role. Keep it engaging and tailored to ResMed’s mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. It shows you're proactive and really keen on joining the team at ResMed.
We think you need these skills to ace Inside Sales Account Manager in Didcot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Account Manager role. Highlight your experience in B2B sales and any relevant knowledge of the medical device industry. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for driving results and building customer relationships. Let us know why you’re excited about joining our team at ResMed.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your excellence in all forms of communication. Whether it's your writing style or how you present your experiences, we want to see your best self!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we commit to responding to every applicant, so you won’t be left hanging!
How to prepare for a job interview at ResMed
✨Know Your Product Inside Out
As an Inside Sales Account Manager, you'll be selling the ResMed respiratory portfolio. Make sure you understand the products thoroughly, including their features and benefits. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Relationship-Building Skills
Since the role involves developing and maintaining customer relationships, be prepared to share examples of how you've successfully built rapport with clients in the past. Highlight your communication skills and any strategies you've used to enhance customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and customer service skills. Think of specific situations where you've resolved issues or identified new sales opportunities, and be ready to discuss the outcomes.
✨Familiarise Yourself with CRM Tools
The job mentions using Salesforce.com or similar CRM platforms. If you're not already familiar with these tools, take some time to learn the basics. Being able to discuss your experience or willingness to adopt such systems will show your readiness for the role.
