At a Glance
- Tasks: Support e-commerce operations and drive growth across EMEA markets.
- Company: Join a dynamic team at a leading health tech company.
- Benefits: Flexible remote work, competitive salary, and a supportive culture.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact in e-commerce while enhancing consumer experiences.
- Qualifications: Bachelor's degree and 2 years in marketing or e-commerce required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an E-Commerce Associate to join our Marketing team in the UK or Ireland. This position offers flexibility for remote work in both countries.
The E-Commerce Associate EMEA will play a pivotal role in supporting the e-commerce leader as we look to drive significant growth in this channel. This role will act as a support to the eCommerce operations with ResMed’s global and regional objectives, ensuring we can execute with excellence and expand our presence online.
The E-Commerce Associate EMEA will work closely with cross-functional teams (eCommerce, Revenue, Marketing, GTS, Supply Chain) to achieve seamless execution and ensure we can delight our patients with a frictionless buying experience.
Let’s talk about the roleThe E-Commerce Associate will be responsible for executing our plans across the 3 sub-regions in EMEA with a strong focus on UK, DE and FR. This role will be critical to optimise the eCommerce business today and expand to new markets and channels. This role will develop content for our promotional plans, newsletters for our eShop users and help support new products online. It will also be critical to provide the data and insights to shape the plans and optimize.
Let’s talk about Responsibilities- Operational Excellence: Support on the promotional calendar and delivery of 3 main campaigns a year to drive revenue and attract new users to the DTC space. Help with the transition from legacy platforms to a more scalable e-commerce system, ensuring the platform experience is enhanced for our users. Manage day-to-day operations, guaranteeing high platform performance, a superior consumer experience, and adherence to regional compliance standards.
- Customer Experience & Engagement: Ensure an outstanding digital consumer experience, optimising the entire consumer journey from discovery to post-purchase retention. Leverage data and customer feedback to continuously improve UX/UI, consumer satisfaction, and retention metrics.
- Sales and Marketing Alignment: Collaborate with eCommerce regional and global team to execute digital marketing campaigns, optimizing for both brand visibility and revenue growth in key focus markets. Support on merchandising, promotional campaigns, and other revenue-driving activities to ensure alignment in attaining sales goals and consumer behaviour in EMEA markets.
- Data-Driven Decision Making: Analyze e-commerce metrics to assess performance, and provide actionable insights to the team.
- Compliance and Regulatory Oversight: Ensure the e-commerce business remains compliant with regional and industry regulations, owning the MLR approval process.
- Required: Bachelor’s degree in Business, Marketing, or related field (Master’s preferred). Minimum of 2 years in a marketing / eCommerce role. Fluent in English, with additional EMEA languages being a plus.
- Strong collaboration skills: Able to work cross functionally with different leadership styles / cultures to forge strong relationships that can deliver results.
- Highly motivated: Willing to really make a difference. Able to manage complexity and drive forward even with uncertainty.
- Commercial Acumen: Experience in managing budgets, forecasting, and data reporting. Ability to use the data to inform the business decision.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!
E-Commerce Associate EMEA employer: ResMed Inc
At ResMed, we pride ourselves on being an excellent employer, offering a dynamic work environment that fosters collaboration and innovation. Our E-Commerce Associate role provides the opportunity to work flexibly from Didcot or Dublin, with a strong focus on personal and professional growth through diverse projects and cross-functional teamwork. Join us in our mission to improve lives while enjoying a supportive culture that values individual expression and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Associate EMEA
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at ResMed or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s e-commerce strategies. Show us you know what makes our digital presence tick and how you can contribute to optimising the consumer journey.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly. We love seeing proactive candidates who are genuinely interested in joining our team.
✨Tip Number 4
Be ready to showcase your data-driven mindset. Prepare examples of how you've used analytics to improve e-commerce performance in past roles. We want to see your commercial acumen in action!
We think you need these skills to ace E-Commerce Associate EMEA
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the E-Commerce Associate role. Highlight your relevant experience in e-commerce and marketing, and show us how you can contribute to our goals at StudySmarter.
Showcase Your Skills:We want to see your collaboration and analytical skills shine through! Use specific examples from your past roles to demonstrate how you've worked cross-functionally and made data-driven decisions.
Be Authentic:Let your personality come through in your application. We value individual expression and want to know what makes you unique. Share your passion for e-commerce and how it aligns with our mission at StudySmarter.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ResMed Inc
✨Know Your E-Commerce Stuff
Make sure you brush up on the latest trends in e-commerce, especially in the EMEA region. Familiarise yourself with key metrics and tools that drive online sales, as well as any recent changes in consumer behaviour. This will show your potential employer that you're not just interested in the role, but that you’re also knowledgeable about the industry.
✨Showcase Your Collaboration Skills
Since this role involves working closely with cross-functional teams, be prepared to discuss examples of how you've successfully collaborated in the past. Think of specific projects where you worked with marketing, supply chain, or data analysis teams, and highlight how your contributions led to successful outcomes.
✨Prepare for Data-Driven Questions
Given the emphasis on data analysis in this role, expect questions about how you've used data to inform decisions in previous positions. Be ready to share specific examples of metrics you've tracked, insights you've gained, and how those insights influenced your strategies or actions.
✨Demonstrate Your Passion for Customer Experience
This position is all about optimising the consumer journey, so come prepared with ideas on how to enhance customer experience. Think about what makes a great online shopping experience and be ready to discuss how you would apply that knowledge to improve the e-commerce platform.
