Head of Sales Development Manager - Hybrid in Birmingham

At Resillion, our culture is built on a mindset of “if you see something, say something” — taking responsibility and speaking up. We expect everyone to adapt and embrace change as the company grows. We recognise the value of every employee and invest in developing their skills so that, as an organisation, we continue to lead our industry. Above all, it’s a culture driven by passion for what we do and commitment to the bigger picture of the company. If you want to be part of our journey, this role may be the right fit for you.

Resillion is seeking an exceptional Senior Sales Development Manager to build, own and scale our outbound prospecting and outreach function. We are looking for an experienced leader who can take full ownership of how pipeline is created — from target account strategy through to qualification standards, tooling, reporting, while also growing and nurturing talent and managing team performance. You will inherit an early-stage function and evolve it into a disciplined, high-performing, and scalable commercial capability.

Why this role matters: Resillion is investing in predictable, high-quality pipeline generation to support new-logo growth and strategic account expansion. This role sits at the centre of that ambition. You will define how outbound operates at Resillion — setting the standards for targeting, messaging, qualification, and performance, while ensuring strong alignment with both Sales and Marketing. This is a high-impact leadership role with direct visibility into commercial performance. This is a hybrid role based in Birmingham, Glasgow, or Bristol. It will require business travel when needed. Candidates must have a minimum of 3 years’ UK address history, and sponsorship is not available due to time constraints.

What you will own:

• Build and scale the SDR function: Lead, hire, and develop a high-performing remote SDR team with clear standards, accountability, and capacity for growth.
• Define outbound strategy: Set ICP, segmentation, and target account strategy, and design scalable outbound motions aligned to enterprise buying behaviour.
• Process, playbooks, and operating model: Build the playbooks, qualification criteria, handoff standards, and operating rhythm needed to run an effective outbound function.
• Pipeline quality and performance accountability: Own SDR-generated pipeline quality and performance across meeting quality, conversion, sales acceptance, and pipeline value.
• Tooling, data, and reporting: Own the tooling, workflows, dashboards, and data discipline that provide clear visibility into SDR activity and funnel health.
• Cross-functional alignment: Partner with Sales and Marketing to align priorities, improve handoffs, and strengthen overall go-to-market execution.

What success looks like:

• A clearly defined, repeatable outbound operating model.
• SDR-generated meetings that consistently convert into qualified pipeline.
• Strong visibility into funnel performance and conversion.
• Tooling and data aligned to support efficient sales pipeline development.
• A high-performing SDR team operating with clear standards.
• Tight alignment between SDR, Sales, and Marketing.

What we are looking for:

• Proven experience building or significantly scaling an SDR/BDR function.
• Strong track record of creating repeatable, high-quality outbound pipeline.
• Experience in complex, consultative, or services-led sales environments.
• Ability to operate with ambiguity and take ownership in a scaling business.
• Strong commercial judgement around qualification and pipeline quality.
• Experience managing remote teams with structure and accountability.
• Confidence influencing senior stakeholders across Sales and Marketing.
• Demonstrated ability to hire, coach, and performance-manage SDR talent.
• Comfortable operating in high-growth environments with evolving structure and high ownership and accountability.