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- Tasks: Support the development of a robust resilience risk framework and manage crisis response strategies.
- Company: Join Admiral, a leading company focused on operational resilience and customer service.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by ensuring business continuity and enhancing resilience across the Group.
- Qualifications: Understanding of operational resilience, strong communication skills, and collaborative mindset required.
- Other info: Be part of a dynamic team promoting a culture of preparedness and adaptability.
The predicted salary is between 36000 - 60000 £ per year.
Location: UK, Cardiff (Hybrid)
Company: Admiral
The Operational Resilience Risk Manager will support the Group Head of Resilience Risk in establishing, embedding, and maintaining a robust Group-wide resilience risk framework. The role covers operational resilience, business continuity, and incident and crisis management across all entities within the Group. The role provides second-line oversight and challenge to ensure that the Group can prevent, adapt to, respond to, recover, and learn from disruption, maintaining continuity of services critical to customers, markets, and regulators. The role holder will also be expected to support ad hoc work as directed by the Head of Resilience Risk and the Group Head of ERM.
The successful candidate will have a good understanding of operational resilience and resilience risk, governance, and assurance practices, knowledge of regulatory expectations, good communication skills, and sound commercial judgement. They will be collaborative and engaging, have integrity, and be resilient.
Job role:
- Support the development, implementation, and ongoing refinement of the Group's resilience risk policy and framework, ensuring alignment to PRA, FCA and GFSC expectations, industry best practice, and the proportional needs of each entity.
- Contribute to baseline assessments of existing capabilities, identifying gaps and improvement opportunities, and support control testing, policy attestation, and production of training and guidance materials.
- Design, implement, and maintain the Group-wide incident and crisis management approach, supporting tabletop exercises, simulations, and periodic reviews to ensure continual improvement and lessons-learned integration.
- Provide independent second-line oversight and challenge across operational resilience, business continuity, and crisis response, including risk assessments, deep dives, thematic reviews, and assurance over entity-level frameworks and testing.
- Support Group-level crisis and incident management workstreams, ensuring the Group's response strategy is embedded and that mechanisms are in place for effective disruption response and recovery.
- Monitor and support entities in meeting regulatory compliance milestones, including GFSC and FCA operational resilience requirements.
- Produce clear and timely risk reporting for senior stakeholders, including dashboards, trend analysis, and periodic regulatory submissions, while staying abreast of regulatory developments and industry trends.
- Facilitate and coordinate business-led resilience workstreams to support consistent practice and aggregated reporting across the Group.
- Build strong relationships across the Group, representing Risk in relevant committees and working groups, and support education and awareness sessions for business areas.
- Promote a culture of preparedness and adaptability, encouraging proactive, customer-centric resilience planning and decision-making.
Operational Resilience in Cardiff employer: Resilienceforward
Contact Detail:
Resilienceforward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more people you know, the better your chances of landing that Operational Resilience role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of operational resilience frameworks and regulatory expectations. We recommend practising common interview questions and scenarios related to crisis management to show you're ready for anything!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific instances where you've contributed to business continuity or incident management. This will help you stand out as a candidate who can make an impact.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operational Resilience in Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operational resilience and risk management. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Showcase Your Communication Skills: Since good communication is key for this role, use your application to demonstrate your ability to convey complex ideas clearly. Whether it’s through your writing style or examples of past experiences, let us see how you can engage and inform.
Highlight Your Collaborative Spirit: This role requires a team player who can build strong relationships across the Group. Share examples of how you've worked collaboratively in the past, whether in crisis management or other projects, to show us you’re the right fit.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Resilienceforward
✨Know Your Resilience Framework
Make sure you understand the key components of operational resilience and how they apply to the role. Familiarise yourself with the PRA, FCA, and GFSC expectations, as well as industry best practices. This will show that you're not just interested in the job, but that you’re also knowledgeable about the regulatory landscape.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific incidents or crises. Think through potential scenarios related to operational resilience and business continuity. Practising your responses can help you articulate your thought process clearly during the interview.
✨Showcase Your Communication Skills
Since the role requires strong communication skills, be ready to demonstrate how you can convey complex information simply and effectively. Use examples from your past experiences where you successfully communicated with stakeholders or led training sessions.
✨Build Relationships in Mind
The ability to build strong relationships is crucial for this role. Be prepared to discuss how you've collaborated with different teams in the past. Highlight any experience you have in facilitating workshops or working in committees, as this will resonate well with the interviewers.
