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For Companies At a Glance
- Tasks: Manage relationships, raise purchase orders, and ensure timely shipments.
- Company: Join ADI, a global leader in supply chain solutions based in Oldham.
- Benefits: Enjoy hybrid working, excellent career development, and a dynamic team environment.
- Why this job: Be part of a growing team that values process improvement and collaboration.
- Qualifications: Fluent in English and French with data entry or customer service experience.
- Other info: Experience with SAP/ERP and additional languages is a plus.
The predicted salary is between 30000 - 42000 £ per year.
ADI now have a new opportunity for a Supply Chain Helpdesk Co-Ordinator to join our growing Supply Chain team based in Oldham, Manchester. Successful candidate will look after management of internal customers and external vendors, analyze high volume of open order books, have the ability to learn quickly, have good attention to detail and be a good team player. This role is hybrid working with 3 days in the office and 2 days working from home.
JOB DUTIES:
- Manage the relationship with Internal Customers on a day-to-day basis
- Raise purchase orders to external suppliers for non-stocked materials using SAP
- Input of supplier purchase order confirmations/date into the system
- Ensure orderbooks are up to date with minimum missing data
- Expedite purchase orders with suppliers
- Manage high volume of incoming emails
- Coordinate with other departments to achieve On Time in Full shipments to customers
- Investigate inbound inventory discrepancies
- Manage any invoice queries relating to your purchase orders
- Escalation management and coordination (fast, clear, and detailed communication to all stakeholders)
- Continuous Process Improvement on planning processes linking to business requirements.
- Improve/ liaise with suppliers to improve supply confirmation and delivery accuracy
YOU MUST HAVE:
- Data entry, admin or customer service experience
- Fluent in English and French
WE VALUE:
- Experience in Distribution and Supply Chain
- Fluent with use of planning software tools
- SAP/ERP experience
- Experience with cross-functional team leadership
- Understands commonly-used concepts, practices and procedures within a particular field
- Additional language such as French, Polish, Spanish or Dutch
WHAT'S IN IT FOR YOU:
- Hybrid working model
- Opportunity to work for a global business
- Excellent career development opportunities
Supply Chain Helpdesk Coordinator with French employer: Resideo
Contact Detail:
Resideo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Helpdesk Coordinator with French
✨Tip Number 1
Familiarise yourself with SAP and ERP systems, as these are crucial for the role. Consider taking a short online course or tutorial to boost your confidence and demonstrate your commitment to learning.
✨Tip Number 2
Brush up on your French language skills, especially in a business context. Being fluent is essential, so practice common supply chain terminology to ensure you can communicate effectively with vendors.
✨Tip Number 3
Network with professionals in the supply chain field, particularly those who have experience in helpdesk roles. Join relevant LinkedIn groups or attend industry events to make connections that could lead to valuable insights or referrals.
✨Tip Number 4
Prepare to discuss your experience with data entry and customer service during interviews. Think of specific examples where you've demonstrated attention to detail and teamwork, as these are key qualities for the position.
We think you need these skills to ace Supply Chain Helpdesk Coordinator with French
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your relevant experience in supply chain management and customer service.
Highlight Language Skills: Since fluency in French is a requirement, make sure to emphasise your language skills prominently in your CV and cover letter. Provide examples of how you've used your language skills in a professional context.
Showcase Relevant Experience: Detail your previous experience in data entry, administration, or customer service. Use specific examples that demonstrate your attention to detail and ability to manage relationships with internal customers and external vendors.
Craft a Strong Cover Letter: Write a compelling cover letter that connects your skills and experiences to the job duties listed. Mention your familiarity with SAP or ERP systems and your commitment to continuous process improvement.
How to prepare for a job interview at Resideo
✨Showcase Your Language Skills
Since the role requires fluency in both English and French, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in French, so practice speaking clearly and confidently.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in supply chain management, customer service, or data entry. Use specific examples to illustrate how your skills align with the job duties, such as managing relationships with internal customers or handling purchase orders.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and attention to detail. For instance, you might be asked how you would handle a discrepancy in an order or manage a high volume of incoming emails. Think through your responses ahead of time.
✨Demonstrate Teamwork and Communication Skills
As a Supply Chain Helpdesk Coordinator, you'll need to work closely with various departments. Be ready to discuss how you've successfully collaborated with others in the past, and emphasise your communication skills, especially in coordinating with stakeholders.
