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For Companies At a Glance
- Tasks: Be the go-to person for customers, handling inquiries and ensuring satisfaction.
- Company: Join a global tech company with a focus on innovation and teamwork.
- Benefits: Enjoy hybrid work, competitive pay, and opportunities for growth.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Fluency in German and strong communication skills are essential.
- Other info: Collaborative environment with a supportive team culture.
The predicted salary is between 30000 - 42000 £ per year.
A global technology company is seeking a Customer Service Administrator fluent in German. In this role, you will be the first point of contact for customers, managing inquiries through calls and emails while ensuring high levels of customer satisfaction. You will support customers with order processing and issue resolution, using your communication skills to enhance customer relationships. This position offers a hybrid working pattern, emphasizing collaboration and team support.
German-Speaking Customer Service Administrator (Hybrid) in Motherwell employer: Resideo
Contact Detail:
Resideo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Customer Service Administrator (Hybrid) in Motherwell
✨Tip Number 1
Practice your German communication skills! Since you'll be dealing with customers directly, being fluent and confident in the language will help you stand out. Try role-playing common customer service scenarios with a friend or even in front of a mirror.
✨Tip Number 2
Familiarise yourself with the company's products and services. Knowing what you're talking about will not only boost your confidence but also impress potential employers. Check out their website and social media for the latest updates!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider info about the company culture and even lead to referrals. Plus, it shows you're genuinely interested in the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace German-Speaking Customer Service Administrator (Hybrid) in Motherwell
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for a German-speaking superstar, make sure to highlight your fluency in German right at the top of your application. Use examples that showcase your communication skills, especially in customer service scenarios.
Tailor Your Experience: When you’re writing about your previous roles, focus on experiences that relate directly to customer service. Mention any specific achievements or situations where you resolved issues or improved customer satisfaction – we love to see that!
Keep It Professional Yet Friendly: Your written application should reflect the friendly and professional vibe we value at StudySmarter. Use a conversational tone but keep it polished. Remember, you’ll be the first point of contact for our customers, so let your personality shine through!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates during the process. Plus, it’s super easy!
How to prepare for a job interview at Resideo
✨Brush Up on Your German
Since this role requires fluency in German, make sure you’re comfortable speaking and writing in the language. Practise common customer service scenarios in German to showcase your communication skills during the interview.
✨Know the Company Inside Out
Research the global technology company thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Prepare for Customer Scenarios
Think about potential customer inquiries you might face in this role. Prepare examples of how you would handle various situations, focusing on your problem-solving skills and ability to maintain high customer satisfaction.
✨Showcase Your Team Spirit
Since the position emphasises collaboration, be ready to discuss your experiences working in teams. Highlight how you’ve supported colleagues or contributed to team success in previous roles, especially in a hybrid work environment.
