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- Tasks: Support key account customers in the electronic security sector with product-related challenges.
- Company: Leading global distribution company in the UK with a focus on innovation.
- Benefits: Hybrid working model, career advancement opportunities, and a supportive team environment.
- Why this job: Be the go-to technical expert and make a real difference for clients in security.
- Qualifications: Strong communication skills and a technical understanding of security products.
- Other info: Join a dynamic team and grow your career in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading global distribution company in the United Kingdom is seeking a Technical Desk‑based Account Manager to provide exceptional support for key account customers within the electronic security sector. You will act as a primary technical contact, assisting clients with product-related challenges while ensuring high satisfaction levels.
Candidates should possess strong communication skills, analytical capabilities, and a technical understanding of security products. The role offers a hybrid working model and opportunities for career advancement.
Hybrid Technical Desk Account Manager – Security & AV in Manchester employer: Resideo
Contact Detail:
Resideo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Technical Desk Account Manager – Security & AV in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the electronic security sector on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Desk Account Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge of security products. We recommend creating a cheat sheet of common challenges clients face and how you’d tackle them. This will show your analytical skills and readiness to support key account customers.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your strong communication skills, which are crucial for this role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, it’s a great way to show your enthusiasm for joining our team in the hybrid working model.
We think you need these skills to ace Hybrid Technical Desk Account Manager – Security & AV in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the electronic security sector. We want to see how your skills align with the role, so don’t be shy about showcasing your technical understanding and communication prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Desk Account Manager role. Share specific examples of how you've tackled product-related challenges in the past.
Show Off Your Analytical Skills: Since this role requires strong analytical capabilities, make sure to mention any relevant experiences where you’ve used these skills. We love seeing how you approach problem-solving, especially in a technical context!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Resideo
✨Know Your Tech
Make sure you brush up on your knowledge of security products and AV technology. Familiarise yourself with the latest trends and challenges in the electronic security sector, as this will help you answer technical questions confidently.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your ability to explain complex technical concepts in simple terms.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific client challenges. Think of examples from your past experiences where you successfully resolved issues or improved customer satisfaction, and be ready to discuss these in detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to customer support in the security sector or opportunities for professional development within the company.
