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For Companies At a Glance
- Tasks: Manage key client accounts and deliver tailored security solutions across the EMEA region.
- Company: Join a global leader in electronic security with a dynamic and collaborative culture.
- Benefits: Enjoy a hybrid working model, competitive salary, and excellent career development opportunities.
- Why this job: Make an impact by nurturing client relationships and driving revenue growth in a high-impact role.
- Qualifications: Strong B2B customer understanding, excellent communication skills, and proficiency in MS Office.
- Other info: Work with cutting-edge security technologies and top industry partners in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
ADI now has an opportunity for a driven and customer-focused Desk-based Account Manager to join our EMEA Key Accounts team. You will own and develop relationships with key clients across the region, ensuring they receive market-leading service while proactively identifying new sales opportunities. This is a high-impact role where your ability to understand customer needs and deliver tailored solutions will contribute directly to ADI’s commercial success.
As a Desk-based Account Manager for EMEA Key Accounts, you will be responsible for nurturing and growing relationships with our strategic clients across the EMEA region. Your role involves understanding client needs, providing tailored security solutions, and ensuring customer satisfaction to drive revenue growth and long-term partnership success.
JOB DUTIES:
- Manage a portfolio of key clients within the EMEA region, acting as their primary point of contact.
- Develop a deep understanding of clients’ security requirements and business objectives.
- Present and promote our electronic security products and solutions tailored to client needs.
- Coordinate with internal teams (sales, technical support, logistics) to deliver exceptional service.
- Identify opportunities for upselling and cross-selling to maximize revenue.
- Monitor account performance and client satisfaction, proactively addressing issues.
- Keep abreast of industry trends, competitors, and new product offerings.
- Maintain accurate and up-to-date CRM records of client interactions and sales pipelines.
- Prepare and deliver regular reports on account status and forecasts.
- Assist the BDM in understanding and executing export procedures, including documentation, customs clearance, and freight logistics.
- Conduct detailed cost for export shipments, including freight, tariffs, duties, taxes, and other related expenses.
- Prepare and review export quotations, proposals, and pricing strategies to ensure profitability and competitiveness.
- Coordinate with shipping partners, customs brokers, and freight forwarders to ensure timely and compliant export deliveries.
- Ensure all export documentation (commercial invoices, packing lists, certificates of origin, etc.) are accurate and compliant with international regulations.
- Monitor and analyze export logistics costs, suggesting ways to optimize and reduce expenses.
- Assist in market research to identify potential export opportunities and challenges in EMEA regions.
- Provide support in compliance with international trade laws, export control regulations, and company policies.
- Track shipment statuses and update relevant stakeholders on delivery timelines and potential issues.
- Support data collection and reporting related to export sales performance, costs, and market insights.
YOU MUST HAVE:
- Strong understanding of B2B Customer needs, solutions, and industry standards.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work independently and remotely, managing multiple accounts effectively.
- Fluency in English; additional languages relevant to EMEA are a plus.
- Analytical skills with attention to detail, especially in cost analysis and data interpretation.
- Good communication and coordination skills.
- Proficiency in MS Office and export management software.
WE VALUE:
- Proficiency in CRM and MS Office tools.
- Proven experience in B2B sales or account management, preferably in electronic security or related fields.
- Strong understanding of export documentation, freight forwarding, and customs processes.
- Knowledge of trade regulations within EMEA is a plus.
WHAT'S IN IT FOR YOU:
- Hybrid working model.
- Competitive salary and scalable incentive structure.
- Opportunity to progress within a global, market-leading business.
- Excellent career development and learning opportunities.
- Modern on-site facilities, including a fully equipped gym.
- Work with leading security technologies and top industry partners.
- Dynamic, international, and collaborative work environment.
- Development opportunities within a growing, future-focused organisation.
Desk-based Account Manager– EMEA Key Accounts in Manchester employer: Resideo
Contact Detail:
Resideo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desk-based Account Manager– EMEA Key Accounts in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t advertised.
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that Desk-based Account Manager role. Have a clear, concise summary of your experience and what you bring to the table ready to go.
✨Tip Number 3
Research the company inside out. Understand their products, services, and market position. This knowledge will not only help you in interviews but also show potential employers that you’re genuinely interested in their business.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on your chance to shine!
We think you need these skills to ace Desk-based Account Manager– EMEA Key Accounts in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Desk-based Account Manager. Highlight your experience in B2B sales and account management, especially if you've worked with key clients or in electronic security. We want to see how you can bring value to our EMEA Key Accounts team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your understanding of customer needs and how you’ve successfully built relationships in the past. Let us know why you’re excited about this role and how you can contribute to our success at ADI.
Showcase Your Skills: Don’t forget to highlight your analytical skills and attention to detail, especially when it comes to cost analysis and data interpretation. We love candidates who can manage multiple accounts effectively while keeping everything organised, so make sure to mention any relevant tools or software you’re proficient in!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in directly from our future team members!
How to prepare for a job interview at Resideo
✨Know Your Clients
Before the interview, research ADI's key clients and their specific security needs. Understanding their business objectives will help you demonstrate how you can tailor solutions to meet those needs, showing that you're proactive and customer-focused.
✨Showcase Your Communication Skills
As a Desk-based Account Manager, strong communication is key. Prepare examples of how you've successfully built relationships with clients in the past. Be ready to discuss your negotiation techniques and how you handle difficult conversations.
✨Familiarise Yourself with Industry Trends
Stay updated on the latest trends in electronic security and B2B sales. Being knowledgeable about competitors and new product offerings will allow you to speak confidently about how ADI stands out in the market during your interview.
✨Demonstrate Analytical Skills
Prepare to discuss your experience with data analysis, especially in cost analysis and CRM management. Bring examples of how you've used data to drive decisions or improve client satisfaction, as this will highlight your attention to detail and analytical mindset.
