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- Tasks: Deliver engaging technical training on heating systems and hydronic products.
- Company: Join Resideo, a global leader in technology-driven solutions for homes.
- Benefits: Enjoy competitive salary, flexible working, and career development opportunities.
- Why this job: Make a real impact by training industry professionals and shaping the future of HVAC.
- Qualifications: Experience in technical training and strong communication skills are essential.
- Other info: Collaborate with a dynamic team and access industry-specific training resources.
The predicted salary is between 36000 - 60000 £ per year.
Technical Training Specialist (Heating Systems) at Resideo will deliver technical product training across the Resideo portfolio, with a focus on heating products and hydronic systems. The role supports training across HVAC industry requirements, product applications, and solutions, and engages with technical installers, sales, and internal staff through blended learning. The position involves working with local Sales and Technical teams to manage training schedules, events, and on-demand requests, and may include on-site technical field support and initial installs as required. The TTS represents the Resideo Academy brand in the UK and is responsible for knowledge transfer and engaging with customers.
Responsibilities
- Compile, maintain, and deliver technical training courses for internal and external customers covering heating and hydronic products, applications, systems and industry requirements.
- Maintain awareness of emerging HVAC and hydronic products that impact Resideo's capacity to support and maximise business opportunities.
- Identify new areas for training development aligned with sales and industry trends.
- Participate in new product testing, evaluations, and launches.
- Provide technical guidance to sales and internal technical teams.
- Provide on-site technical support as an escalation path for installs.
- On-site commissioning/system verification of initial security installs as required.
- Deliver regional training events in collaboration with sales, covering product and industry training.
- Promote Resideo Academy regionally, driving growth and engagement.
- Develop a network of college/school collaborations for technical training.
- Compile and deliver training across the Resideo portfolio for potable water and potentially security systems.
You Must Have
- A dedicated approach to capturing customer training goals and executing plans to meet those goals.
- Experience delivering technical training to industry professionals, ideally in HVAC systems.
- Creation of technical training materials using multiple mediums relevant to audience and objectives.
- Strong written, verbal, and presentation communication skills with multiple stakeholders.
- Good organisational and time management skills; ability to manage multiple projects concurrently.
- Strong interpersonal skills with attention to detail.
- Good IT literacy; intermediate Microsoft Office applications.
- Self-starter, able to work with minimal supervision and collaboratively.
- Enthusiastic and self-motivated.
- Residency within commutable distance to the training site in Reading.
We Value
- Experience in heating/boiler installations.
- Experience in customer support or business development.
- Understanding of Honeywell Home heating controls.
- Knowledge and experience of Smart Homes.
What's In It For You
- Competitive salary with company benefits including car and phone allowance, and pension contributions.
- Flexible working facilities.
- Career development opportunities within a global organization.
- Industry-specific training and workshops.
- Access to our learning and development platform.
About Us
Resideo is a global manufacturer, developer, and distributor of technology-driven sensing and control solutions for homes and businesses. We focus on the professional channel, serving contractors, installers, dealers, and integrators across HVAC, security, fire, electrical, and home comfort markets. Our products are used worldwide, with trusted brands such as Honeywell Home and Resideo providing connected living solutions. Resideo is an equal opportunity employer; hires without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Technical Training Specialist (Heating Systems) in London employer: Resideo
Contact Detail:
Resideo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Training Specialist (Heating Systems) in London
✨Tip Number 1
Get to know the company inside out! Research Resideo's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to technical training and HVAC systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Technical Training Specialist (Heating Systems) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with HVAC systems and technical training. We want to see how your skills align with the role of Technical Training Specialist, so don’t hold back!
Show Off Your Communication Skills: Since this role involves engaging with various stakeholders, it’s crucial to demonstrate your strong written and verbal communication skills. Use clear examples in your application to showcase how you’ve effectively communicated complex information in the past.
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple projects at once. In your application, mention any experiences where you successfully managed training schedules or events, as this will show us you can handle the demands of the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the Technical Training Specialist position. We can’t wait to hear from you!
How to prepare for a job interview at Resideo
✨Know Your Heating Systems
Make sure you brush up on your knowledge of heating products and hydronic systems. Familiarise yourself with the latest HVAC trends and Resideo's product offerings. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Prepare Engaging Training Scenarios
Think about how you would deliver training sessions and engage with different audiences. Prepare examples of how you've successfully trained others in the past, especially in technical settings. This will demonstrate your ability to communicate complex information effectively.
✨Showcase Your Organisational Skills
Since the role involves managing multiple training schedules and events, be ready to discuss how you prioritise tasks and manage your time. Bring examples of past projects where you successfully juggled various responsibilities to highlight your organisational prowess.
✨Demonstrate Your Interpersonal Skills
As a Technical Training Specialist, you'll need to work closely with sales teams and customers. Be prepared to share experiences that showcase your strong interpersonal skills and how you build relationships. This will help convey your ability to collaborate effectively within a team.
