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For Companies At a Glance
- Tasks: Support sales targets, manage customer accounts, and deliver exceptional service.
- Company: Join a forward-thinking global brand in the electronic security industry.
- Benefits: Stable role, competitive salary, sales incentives, and excellent company benefits.
- Why this job: Build a rewarding career with genuine opportunities for progression.
- Qualifications: Sales/customer service experience and strong communication skills.
- Other info: Dynamic work environment with a focus on teamwork and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
ADI Global Distribution now have the opportunity for an Inside Sales Associate to join the ADI team at our Crayford Store. This role will be working Monday-to-Friday 8:30-5:30 and offers excellent, long-term opportunities to build a career within the electronic security industry.
As an Inside Sales Associate, you will be responsible for providing excellent service to our customers, handling sales inquiries, processing orders, and supporting the team as well as the Store manager in stimulating sales and achieving sales targets collaboratively as part of a team.
JOB DUTIES- Support the Store Manager and team in achieving sales and profit targets through effective account management and customer engagement.
- Deliver exceptional customer experiences by building and maintaining strong relationships with B2B reseller accounts, strategic vendors, and supply partners.
- Manage a portfolio of reseller accounts, actively tracking pipelines, closing deals, and achieving monthly, quarterly, and annual KPIs.
- Assist in executing store business plans and marketing strategies to drive revenue and profitability.
- Handle customer enquiries and complaints professionally, escalating when necessary to ensure resolution.
- Deliver products to customers across the region, ensuring timely and accurate service.
- Lead by example, promoting positive behaviours and ensuring compliance with audit and operational standards.
- Support onboarding campaigns and marketing activities via direct mail, email, social media, and trade shows.
- Maintain accurate CRM data to provide visibility on business progress and customer relationships.
- Collaborate with internal teams to align business initiatives and deliver end-to-end product solutions through comprehensive product knowledge.
- Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favourably.
- Ability to multi-task and sell over the phone as well as face to face.
- Excellent communication skills.
- Prior sales and industry experience, ideally within wholesale distribution or trade counter environments.
- Strong interpersonal and relationship-building skills.
- Comfortable working independently and as part of a team.
- Confident communicating with customers by phone, offering advice and identifying upselling opportunities.
- Experience using CRM systems to manage customer data and sales pipelines.
- Ability to analyze sales performance and adapt strategies accordingly.
- Skilled in remote presentations and product demonstrations via Teams, Zoom, etc.
- Problem-solving mindset with proven ability to manage client and executive relationships.
- Quick to learn and apply product knowledge to deliver tailored solutions.
- Stable permanent role Monday to Friday.
- Base Salary + Sales Incentives.
- Great work environment.
- Quarterly bonus scheme.
- Excellent company benefits + pension contribution.
- Genuine opportunities for progression.
- Opportunity to work for a forward-thinking global brand.
Inside Sales Associate in Dartford employer: Resideo
Contact Detail:
Resideo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Associate in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Inside Sales Associate role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research ADI Global Distribution and understand their products and services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your sales pitch! Since this role is all about customer engagement, being able to sell yourself effectively during the interview is key. Role-play with a friend or in front of a mirror to nail it.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the ADI team!
We think you need these skills to ace Inside Sales Associate in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Inside Sales Associate role. Highlight any sales or customer service experience you have, especially in trades or wholesale environments, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how you can contribute to our team. Mention specific examples of how you've built relationships with customers or achieved sales targets in the past.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application showcases your ability to engage with customers effectively. Whether it's through your writing style or by mentioning your experience with phone and face-to-face interactions, let us see your skills!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Resideo
✨Know Your Product
Before the interview, make sure you have a solid understanding of the products and services offered by the company. Familiarise yourself with their electronic security solutions and be ready to discuss how you can leverage this knowledge to build strong relationships with B2B reseller accounts.
✨Showcase Your Sales Skills
Prepare specific examples from your previous sales or customer service experience that demonstrate your ability to meet targets and handle customer inquiries effectively. Highlight any instances where you successfully upsold or resolved complaints, as these will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since this role involves collaborating with the Store Manager and team, be ready to discuss how you work within a team environment. Share examples of how you've supported colleagues in achieving sales goals and how you contribute to a positive workplace culture.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, sales strategies, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
