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For Companies At a Glance
- Tasks: Support sales targets, manage customer relationships, and deliver exceptional service.
- Company: Join ADI Global Distribution, a forward-thinking leader in electronic security.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and a great work environment.
- Why this job: Build a rewarding career in sales with genuine opportunities for progression.
- Qualifications: Sales or customer service experience, strong communication, and relationship-building skills.
- Other info: Stable Monday-to-Friday role with a dynamic team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
ADI Global Distribution now have the opportunity for an Inside Sales Associate to join the ADI team at our Belfast Store. This role will be working Monday-to-Friday hours 8:30 am–5:30 pm and offers excellent, long-term opportunities to build a career within the electronic security industry.
As an Inside Sales Associate, you will be responsible for providing excellent service to our customers, handling sales inquiries, processing orders, and supporting the team to generate sales and achieving sales targets.
JOB DUTIES- Support the Store Manager and team in achieving sales and profit targets through effective account management and customer engagement.
- Deliver exceptional customer experiences by building and maintaining strong relationships with B2B reseller accounts, strategic vendors, and supply partners.
- Manage a portfolio of reseller accounts, actively tracking pipelines, closing deals, and achieving monthly, quarterly, and annual KPIs.
- Assist in executing store business plans and marketing strategies to drive revenue and profitability.
- Handle customer enquiries and complaints professionally, escalating when necessary to ensure resolution.
- Deliver products to customers across the region, ensuring timely and accurate service.
- Lead by example, promoting positive behaviours and ensuring compliance with audit and operational standards.
- Maintain accurate CRM data to provide visibility on business progress and customer relationships.
- Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favourably.
- Ability to multi-task and sell over the phone as well as face to face.
- Excellent communication skills.
- Strong interpersonal and relationship-building skills.
- Comfortable working independently and as part of a team.
- Confident communicating with customers by phone, offering advice and identifying upselling opportunities.
- Prior sales and industry experience, ideally within wholesale distribution or trade counter environments.
- Strong interpersonal and relationship-building skills.
- Comfortable working independently and as part of a team.
- Confident communicating with customers by phone, offering advice and identifying upselling opportunities.
- Experience using CRM systems to manage customer data and sales pipelines.
- Problem-solving mindset with proven ability to manage client and executive relationships.
- Quick to learn and apply product knowledge to deliver tailored solutions.
- Driving License although not essential.
- Stable permanent role Monday to Friday.
- Competitive salary + quarterly bonus scheme.
- Great work environment.
- Genuine opportunities for progression.
- Opportunity to work for a forward-thinking global brand.
Inside Sales Associate in Belfast employer: Resideo
Contact Detail:
Resideo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Associate in Belfast
✨Tip Number 1
Get to know the company inside out! Research ADI Global Distribution and understand their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with someone from the company, whether it's a recruiter or a hiring manager, be ready to sell yourself. Highlight your sales experience and how it aligns with the Inside Sales Associate role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interaction, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the position.
We think you need these skills to ace Inside Sales Associate in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Inside Sales Associate role. Highlight any previous sales or customer service experience, especially in trades or wholesale environments, to show us you’re a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your background makes you the perfect candidate. Don’t forget to mention your ability to build strong relationships with customers!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application showcases your excellent communication skills. Whether it’s through your writing style or examples of past interactions, we want to see how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the ADI team!
How to prepare for a job interview at Resideo
✨Know Your Stuff
Before the interview, make sure you understand the electronic security industry and ADI Global Distribution's role in it. Brush up on common sales techniques and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully managed accounts or closed deals. Highlight your ability to build relationships with customers and how you've handled inquiries or complaints. This will demonstrate your fit for the Inside Sales Associate role.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only shows respect but also allows you to tailor your responses more effectively. If you’re unsure about something, don’t hesitate to ask for clarification – it’s better to get it right than to guess!
✨Be Ready to Discuss KPIs
Since the role involves achieving sales targets, be prepared to discuss how you've met or exceeded KPIs in previous roles. Think of metrics you can share, like sales growth percentages or customer satisfaction scores, to illustrate your success and commitment to driving results.
