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- Tasks: Manage key client accounts and deliver tailored security solutions across the EMEA region.
- Company: Join a global leader in electronic security with a dynamic and collaborative culture.
- Benefits: Enjoy a hybrid working model, competitive salary, and excellent career development opportunities.
- Why this job: Make a real impact by nurturing client relationships and driving revenue growth.
- Qualifications: Strong B2B sales experience and excellent communication skills are essential.
- Other info: Work with cutting-edge security technologies in a supportive, international environment.
The predicted salary is between 36000 - 60000 £ per year.
ADI now have an opportunity for a driven and customer-focused Desk-based Account Manager to join our EMEA Key Accounts team. You will own and develop relationships with key clients across the region, ensuring they receive market-leading service while proactively identifying new sales opportunities. This is a high-impact role where your ability to understand customer needs and deliver tailored solutions will contribute directly to ADI’s commercial success.
As a Desk-based Account Manager for EMEA Key Accounts, you will be responsible for nurturing and growing relationships with our strategic clients across the EMEA region. Your role involves understanding client needs, providing tailored security solutions, and ensuring customer satisfaction to drive revenue growth and long-term partnership success.
JOB DUTIES:- Manage a portfolio of key clients within the EMEA region, acting as their primary point of contact.
- Develop a deep understanding of clients’ security requirements and business objectives.
- Present and promote our electronic security products and solutions tailored to client needs.
- Coordinate with internal teams (sales, technical support, logistics) to deliver exceptional service.
- Identify opportunities for upselling and cross-selling to maximize revenue.
- Monitor account performance and client satisfaction, proactively addressing issues.
- Keep abreast of industry trends, competitors, and new product offerings.
- Maintain accurate and up-to-date CRM records of client interactions and sales pipelines.
- Prepare and deliver regular reports on account status and forecasts.
- Assist the BDM in understanding and executing export procedures, including documentation, customs clearance, and freight logistics.
- Conduct detailed cost analysis for export shipments, including freight, tariffs, duties, taxes, and other related expenses.
- Prepare and review export quotations, proposals, and pricing strategies to ensure profitability and competitiveness.
- Coordinate with shipping partners, customs brokers, and freight forwarders to ensure timely and compliant export deliveries.
- Ensure all export documentation (commercial invoices, packing lists, certificates of origin, etc.) are accurate and compliant with international regulations.
- Monitor and analyze export logistics costs, suggesting ways to optimize and reduce expenses.
- Assist in market research to identify potential export opportunities and challenges in EMEA regions.
- Provide support in compliance with international trade laws, export control regulations, and company policies.
- Track shipment statuses and update relevant stakeholders on delivery timelines and potential issues.
- Support data collection and reporting related to export sales performance, costs, and market insights.
- Strong understanding of B2B Customer needs, solutions, and industry standards.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work independently and remotely, managing multiple accounts effectively.
- Fluency in English; additional languages relevant to EMEA are a plus.
- Analytical skills with attention to detail, especially in cost analysis and data interpretation.
- Good communication and coordination skills.
- Proficiency in MS Office and export management software.
- Proficiency in CRM and MS Office tools.
- Proven experience in B2B sales or account management, preferably in electronic security or related fields.
- Strong understanding of export documentation, freight forwarding, and customs processes.
- Knowledge of trade regulations within EMEA is a plus.
- Hybrid working model.
- Competitive salary and scalable incentive structure.
- Opportunity to progress within a global, market‑leading business.
- Excellent career development and learning opportunities.
- Modern on‑site facilities, including a fully equipped gym.
- Work with leading security technologies and top industry partners.
- Dynamic, international, and collaborative work environment.
- Development opportunities within a growing, future‑focused organisation.
Desk-based Account Manager– EMEA Key Accounts in Oldham employer: Resideo Technologies Inc.
Contact Detail:
Resideo Technologies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desk-based Account Manager– EMEA Key Accounts in Oldham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their client base and think about how you can add value. Tailor your responses to show how your skills align with their needs, especially in B2B sales and account management.
✨Tip Number 3
Practice your pitch! You’ll need to present yourself confidently, so rehearse how you’d explain your experience and how it relates to the Desk-based Account Manager role. Make sure to highlight your relationship-building skills and understanding of customer needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that job!
We think you need these skills to ace Desk-based Account Manager– EMEA Key Accounts in Oldham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in B2B sales and account management. We want to see how your skills align with the role of Desk-based Account Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role is all about building relationships, let your communication skills shine through in your application. Use clear and concise language, and don’t forget to mention any experience you have in negotiating or managing client expectations.
Highlight Your Analytical Abilities: We’re looking for someone who can dive into data and provide insights. Make sure to include examples of how you've used analytical skills in past roles, especially in cost analysis or understanding customer needs. This will show us you can handle the responsibilities of the position.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Resideo Technologies Inc.
✨Know Your Clients Inside Out
Before the interview, research ADI's key clients and their specific security needs. Understanding their business objectives will help you demonstrate how you can provide tailored solutions that align with their requirements.
✨Showcase Your Communication Skills
As a Desk-based Account Manager, strong communication is key. Prepare examples of how you've successfully built relationships and resolved client issues in the past. This will highlight your ability to connect with clients and internal teams effectively.
✨Be Ready to Discuss Sales Strategies
Think about how you would identify upselling and cross-selling opportunities within existing accounts. Be prepared to share your approach to managing multiple accounts and how you ensure customer satisfaction while driving revenue growth.
✨Familiarise Yourself with Export Processes
Since the role involves export documentation and logistics, brush up on your knowledge of customs clearance and freight forwarding. Being able to discuss these processes confidently will show your readiness for the responsibilities of the position.
