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For Companies At a Glance
- Tasks: Provide top-notch customer support and troubleshoot issues for our clients.
- Company: Global tech manufacturer with a focus on innovation and customer satisfaction.
- Benefits: Flexible hybrid working model, competitive salary, and supportive team environment.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Fluency in German and strong communication skills required.
- Other info: Proactive and detail-oriented individuals will thrive in this role.
The predicted salary is between 30000 - 42000 £ per year.
A global technology manufacturer is seeking a Customer Service Administrator with fluency in German. This role, based in Motherwell, UK, involves providing customer support through various channels, troubleshooting complaints, and assisting with order processing.
Ideal candidates will be proactive, detail-oriented, and possess strong communication skills. The company offers a hybrid working model, providing flexibility with office and home working.
German-Speaking Customer Service Administrator (Hybrid) employer: Resideo Technologies Inc.
Contact Detail:
Resideo Technologies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Customer Service Administrator (Hybrid)
✨Tip Number 1
Get to know the company! Research their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your German! Since this role requires fluency, brush up on your language skills. Try role-playing customer service scenarios with a friend or using language apps to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about the position and want to be part of our community.
We think you need these skills to ace German-Speaking Customer Service Administrator (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of a Customer Service Administrator, especially your fluency in German!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your proactive approach and strong communication skills, as these are key for us.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully handled customer complaints or tricky situations in the past. We love seeing candidates who can troubleshoot effectively and keep customers happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Resideo Technologies Inc.
✨Brush Up on Your German
Since this role requires fluency in German, make sure to practice your language skills before the interview. Prepare to answer questions in German and be ready to demonstrate your ability to communicate effectively with customers.
✨Know the Company Inside Out
Research the global technology manufacturer thoroughly. Understand their products, values, and customer service approach. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Prepare for Common Customer Scenarios
Think about potential customer service scenarios you might face in this role. Be ready to discuss how you would handle complaints or troubleshoot issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Show Off Your Proactive Attitude
The ideal candidate is proactive and detail-oriented. During the interview, share examples of how you've taken initiative in previous roles. Highlight any experiences where your attention to detail made a difference in customer satisfaction.
