Residential Management Group (RMG) is a market‑leading Property Management Company.
We're looking for a professional and personable Evening Concierge to join our team at Horlicks Quarter in Slough. As the first point of contact for residents and visitors, you'll be the welcoming face of the development, delivering outstanding customer service and ensuring the building remains a safe, secure, and pleasant place to live.
This is a part‑time role, working 7pm-12pm on 4 days on, 4 days off basis.
What You'll Be Doing
- Providing a warm, professional welcome to all residents and guests
- Conducting regular building checks and ensuring communal areas are clean and secure
- Handling queries, complaints, and emergencies with calm and courtesy
- Monitoring CCTV and managing visitor access
- Managing deliveries and post in line with company procedures
- Issuing and logging keys responsibly
- Proactively addressing cleaning and maintenance issues
- Ensuring bikes are stored correctly and issuing warnings for unattended ones
What We're Looking For
- Excellent customer service and communication skills
- Calm, courteous, and professional under pressure
- Strong organisational skills and attention to detail
- Honest, reliable, punctual, and well‑presented
- Able to use initiative and prioritise workload
- Confident handling complaints and difficult situations
Desirable Extras
- Experience with a reputable, market‑leading developer
- SIA, door, and/or CCTV qualification
- Membership of a relevant professional association
- Experience supporting Health & Safety administration or hazard reporting processes.
What does RMG have offer you?
You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:
- 25 days holiday
- Free Healthcare cashback Plan (re‑claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous, fixed amount), plus 24/7 access to remote GP Services
- Sponsorship for study and professional qualifications (up to 4 study days)
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
- As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!
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Concierge - Evenings in Slough employer: Residential Management Group
At Places for People, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and growth. As a Live-In Porter at Windsor Court, you'll enjoy the unique advantage of living on-site in a provided two-bedroom flat, allowing you to fully engage with our community while benefiting from flexible working arrangements and opportunities for professional development. Join us in creating safe and welcoming environments for residents, where your contributions are valued and recognised.
Contact Details:
Residential Management Group Recruitment Team
